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I believe we have this type of gas stove: Samsung NX58R5601SS Stainless Steel Convection Gas  All of sudden while cooking, one of the knobs... View Post 
Samsung_Moderator
Hi there, I can certainly understand your concern here. Since you stated that it is the stem and not... View Post |
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We bought a Samsung NE63T8111SS slide-in range in June of 2022. The glass cooktop spontaniously cracked. I was standing 20 feet away, nothing... View Post
Samsung_Moderator
Hi there, I certainly understand your concern here, and we're very glad no one was hurt. We would li... View Post |
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Samsung stove (oven) does not hold its temperature once it hits its preheat temp. I replaced the heat sensor but it did not help. Any ideas on... View Post
Samsung_Moderator
Hi there, Thank you so much for reaching out about this. I can certainly see how frustrating it woul... View Post |
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The icemaker is not making ice and the ICE OFF icon is illuminated. We cannot disable ICE OFF. Water flow is working. Model: RF24FSEDBSR/AA ... View Post
Samsung_Moderator
Hi there, I can certainly understand the need to have your ice maker working properly. Since the ICE... View Post |
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I have the Samsung Microwave Oven ME16K3000AS and I would like to disable the beeping sounds that go off after the food is done and sits for a... View Post
Samsung_Moderator
Hi there, I can definitely understand you wanting to turn the microwave beeps off. However, I did ch... View Post |
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Samsung should recall their dishwashers! Model DW80R7061UG. My dishwasher is less than 2 years old. Error code 5C keeps appearing and the unit... View Post
Samsung_Moderator
Hi there, I can certainly understand how frustrating it would be to have your dishwasher constantly ... View Post |
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Can someone help with this set up of the Ice trays? My ice goes everywhere at the back and not sure if im missing a trick with t ... View Post 
KennewickMan
Here is the link to the user manual. It should contain instructions on the proper removal and insert... View Post |
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I purchased a refrigerator from Best buy yesterday and I cannot get it out of demo mode I've spoken with Samsung and read the manual nothing... View Post
Samsung_Moderator
Hi there, I can definitely understand the need to get your fridge out of demo mode, and I'm happy to... View Post |
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My Samsung Flex Duo Gas Convection Range's display lights are not turning on and sparks for the burners. Is there a fuse that be replaced? If... View Post
Samsung_Moderator
Hi there, I can certainly understand your concern with your range control panel not working, and the... View Post |
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We have only had our Samsung slide in range for 2.5 years. Used self-clean for the first time the day after Thanksgiving.  Suddenly have cracks... View Post
Samsung_Moderator
Hello, I do apologize for the inconvenience this has caused! I know how concerning that can be espec... View Post |
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 Inoperative even with empty load. No 110 volts to solenoid.  Opens in new window PDF... View Post
Samsung_Moderator
Hi there, I can definitely see how frustrating it would be to have a dishwasher that doesn't dispens... View Post |
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I have a RS22T5201SG fridge and the ice will not dump if bucket is inserted. If I hit the test button it does drop the ice correctly. I have... View Post
Samsung_Moderator
Hi there, I can definitely understand the frustration of having your ice maker not working. You ment... View Post |
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We recently purchased Samsung 4-Door Flex French Door Smart Refrigerator and I would like to know if we can set the water dispenser temperature to... View Post
Samsung_Moderator
Great question! While that sounds like an excellent feature to have, currently our water dispensers ... View Post |
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When I look at the top oven with broil or bake mode on, the flame at the top of the oven looks the same. From the heat source perspective, in the... View Post 
user751201tmO21
Roast and Bake are really the same ... it's mostly about temperature ... Bake for up to 350f or so .... View Post |
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Hi, we have the flex duo and to get to the top door open we have to open the whole oven door. We can no longer just open the top door when we... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with your Flex Duo door not opening properly. ... View Post |
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I am installing a new dishwasher with feet in the front but no feet in the back to adjust the height of the dishwasher by about 3-8 of an inch. If... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the need to have yo... View Post |
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 Several years ago we purchased an RS261MDWP refrigerator. We have had ongoing problems with the condensation drain tube icing up and causing a... View Post
Samsung_Moderator
Hi there, I'm so sorry to hear you've had such a difficult time trying to get this resolved. If you ... View Post |
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Showcase door latch no longer springs back to original position making the the use of the "showcase" feature and the use of the main right... View Post 
user365170tdJ15
Reach out to Samsung Support on Facebook or Twitter, or call 800-726-7864 to speak with a live agent View Post |
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Brand new bespoke refrigerator with the white frost missing from a section of the glass.  Does anyone know this part number?  Will samsung... View Post 
user365170tdJ15
Reach out on Facebook or Twitter, or call 800-726-7864 to speak with a live agent View Post |
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We've had this range for a few years and it's been great; but this week the control panel has started freezing when we turn the oven off. ... View Post
Samsung_Moderator
Hi there, I can definitely see how frustrating it would be to have your range control panel freeze u... View Post |
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My Samsung Electric Range has poor temperature control. Any setting from 2 to 10 is similar, way too hot. When I bring a recipe to a a boil,... View Post
Samsung_Moderator
Hello! Thanks for reaching out about this. I certainly understand the need for temperature control o... View Post |
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So I am trying to get a samung air purifier ax5500 model but I've been having a tough time finding one, is there any good place to buy samsung... View Post
Samsung_Moderator
Hello! Thank you for reaching out on our community forums. The air purifier model AX5500 is actually... View Post |
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I have a Samsung free standing gas range model #NX58R5601SG/AA. I cannot reset clock. I tap Clock icon, enter the new time and when press clock... View Post
Samsung_Moderator
Thanks so much for asking about this. According to page 33 of the user manual (linked below), after ... View Post |
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So frustrated with Samsung right now. I had a warranty issue with my hub and Samsung sent out a technician with a new hub which all sounds... View Post
Samsung_Moderator
Hi there, That definitely sounds very frustrating. If you would like, you always have the option of ... View Post |
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I have the RF29A9675MT/AA model. It keeps saying that the door is open on smart things. On notifications it says door was closed. Temperature... View Post
Samsung_Moderator
Hi there, I can definitely see the concern here. It sounds like something with the door may not be a... View Post |
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Question: Can part of the ice maker be used for storing other frozen items? For instance, if I turn off ice bites or cubed, could I use one-half of... View Post
Samsung_Moderator
Great question! The short answer is, it depends on the model and ice maker. If the ice maker has a f... View Post |
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I have a 3 door fridge with the bottom drawer ice maker. When we open the freezer door, the ice maker will actually release new ice causing it to... View Post
Samsung_Moderator
Hi there, We appreciate you posting about this. That would be very frustrating to have the ice maker... View Post |
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There are scratches and paint chipping off my refrigerator and stove. After doing some research to find a paint that could be used to touch-up,... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand wanting to find a ... View Post |
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