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Original topic:

"Serious software issue detected" message?

(Topic created: 01-20-2022 11:02 AM)
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HackinHawaiian
Astronaut
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"Serious software issue detected" keeps popping up on my phone. It says to install the latest software updates and if updated contact customer support. My software is up to date. I have a Samsung Galaxy A10e. I have no idea what I should be doing about this or even what the issue is. 

 

 

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User_name
Black Hole
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does the message still pop up randomly?

Have you tried a factory reset? https://www.samsung.com/us/support/answer/ANS00062029/

take it to ubreakifix or samsung care store nearby, or use this link to find service options: https://www.samsung.com/us/support/service/locations/

submit an error report if it still pops up 

Samsung Members app > Get help > Send feedback > Error reports

 

 

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Solution
User_name
Black Hole
Options
Other Mobile Devices

does the message still pop up randomly?

Have you tried a factory reset? https://www.samsung.com/us/support/answer/ANS00062029/

take it to ubreakifix or samsung care store nearby, or use this link to find service options: https://www.samsung.com/us/support/service/locations/

submit an error report if it still pops up 

Samsung Members app > Get help > Send feedback > Error reports

 

 
HackinHawaiian
Astronaut
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Other Mobile Devices
Thank you.
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