Samsung QLED TV fades from bottom-right corner, freezes, restarts

[Solracca]

Samsung QLED TV (QE50Q60AUXXH).

After switching on,  screen is clear but reactst slowly, then after ~30-60 sec screen starts to fade from bottom right corner and restarts (see picture).

- No other cable pugged

- 7 sec switching off on remote done

- power cable unplugged for hours

- factory reset done and still the problem exists

Did you have similar experience?

Thanks in advance!

[stone111111]

Hi

[bill-e]

Looks like it is in need of service.  Was there any impact or grabbing while moving it that happened there? 

[Solracca]

There wasn't any impact. We bought it 2 years ago and worked perfectly.

After switching on, picture is clean, the clothes are keep coming after ~30-60 sec then TV freezes and restarts. 😞

[Diaboyos]

It needs servicing. Sadly, if it's out of warranty the cost to repair or replace it will be up to you.

[Samsung_Moderator · Accepted solution]

Hello, @Solracca I agree with @Diaboyos on service being needed in this particular case.  Due to the unit being out of warranty, you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit: http://www.samsung.com/us/support/service/location