QLED and The Frame TVs
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Has anyone experienced a similar issue? At seemingly random, my brand new QN85D will stop displaying anything. Fully black screen. All sounds... View Post 
Samsung_Moderator
Is the TV plugged into a surge protector or the wall outlet directly? I know it seems crazy but when... View Post |
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Hi! My QLED TV got stolen yesterday and I’m trying to use SmartThings to locate it but i can’t find anything, is it possible to track my tv... View Post 
useryCA5A0jZKp
It is not possible to track down a stolen TV. While it might appear on the SmartThings network if it... View Post |
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How do I remove Samsung TV Plus? Is the worst I every encounter on a TV, I never want to see it again. View Post
useryCA5A0jZKp
You cannot uninstall TV Plus as it is a built-in application, but there are ways to prevent it from ... View Post |
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I saw a similar issue posted by another user. my screen will slowly darken in top right corner then turn off completely. this first occurred in... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I have a frame 2024 55". Previously had sky Q which when you turned off the Sky Q box, left the TV with the message "check device... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely understand the frustration here. I... View Post |
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I have a brand new NEO QLED QN80D TV. I have some LED lights plugged into the USB port in the back of the TV. When I turn off the TV the lights... View Post 
JustWorkForOnce
That is intended. The USB is for Samsung accessories such as the z wave dongle. Or for steaming stic... View Post |
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How do I get my Samsung TV to automatically connect HDMI? View Post 
SamsungTam
Hello! @uuare Thank you for posting about this! I'll be more than delighted to assist you with this.... View Post |
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Has anyone else experienced this? View Post 
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can definitely see the concern here. I'm providin... View Post |
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Samsung Neo QLED 4K Smart TV (2023)Model: QN85QN90CAFSoftware Version: T-PTMCAKUC-0080-2011.0, E0371410, BT - S On Saturday, Dec 7th, 2024 at... View Post
Samsung_Moderator
Hello! To get set up for service you will have the following options below. - If your unit was recen... View Post |
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Just purchased the Q80D 50 in. This is my first smart TV. I'm wondering how to change the picture mode. When I click on it it gives me eye... View Post 
useryjmN9TNYBg
I at least figured out how to get the picture mode to change. Once I turned off intelligent mode, I ... View Post |
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Hello, just delivered today and I can't get any sound from the tv speakers. Reset the TV a few times, pulled power a few times. ... View Post
Samsung_Moderator
Hello @scorpdragon! Thank you for reaching out! I see how this can be concerning with your TV not ha... View Post |
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My 75 inch Samsung QLED TV won't turn on. I have gone through the suggestions I found on line, and those sources is the next step is to... View Post 
slsspector
I did Thanks. The service provider Artur took off the back of the TV, and tested the two Printed Cir... View Post |
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I'm on my third remote. Dealing with the chat option for help is infuriating. I've wasted HOURS of my life. I can guarantee this is... View Post |
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I just upgraded my TV to the QN90D from a AU8000. I have the Q600C soundbar and when I turn on my PS5 and the TV switches to game mode the soundbar... View Post 
JesterPizzle
Thank you so much and I'll keep an eye out for that. As always you guys are awesome!! 👍🏻 👍🏻 View Post |
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Does anyone else have this problem? Samsung TV QN65Q70AAFXZA View Post 
Samsung_Moderator
Hello @Mongrona! Thank you for reaching out! This will require service. Please feel free to reach ou... View Post |
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Attempting to login to Verizon Fios via Samsung internet browser on 32" Frame TV. I'll get a message about disabling pop-up blocker and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I recommend reaching out to Verizon for further support. But plea... View Post |
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Hello I recently purchased a Frame TV (model QA55LS03DAWXXY running firmware version 1201) and an 4k Apple TV (running tvOS 18.1). There are... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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When selecting My Photos in Smart Things app getting communication error 042001. Have reset smart hub, turned tv on/off, and deleted app and... View Post 
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Was watching our QN75Q60RAFXZA Flat 75" QLED 4K Q60 Series when there was a sizzling noise followed immediately by a loud pop and the screen... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I hope that everything is okay, this is something that will need ... View Post |
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I'm have the same issue on all CW shows and Peacock as well. App loads video starts commercial plays the CW presents a black screen while... View Post
Samsung_Moderator
Hello, @user0ltANnLA3C! Thank you for reaching out! I would recommend ensuring you are connected to ... View Post |
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Hi all I recently bought a QN88D Neo QLED TV. I've installed an app but cannot add it to the home screen of the TV. Editing the app... View Post
Samsung_Moderator
Hello@user4EEpzTuLc3! Thank you for reaching out! Not all apps can be added, as it depends on whethe... View Post |
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Anyone else having issues accessing Apple Music app within their Samsung TV? I'm having a problem loading the app on the TV, not the one on my... View Post
Samsung_Moderator
Hello @JG99! Thank you for reaching out! As this only occurs with Apple Music, I recommend reaching ... View Post |
