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After 5 years, I’m experiencing a terrible lag with this tv. Everytime I try to move the cursor left or right, it would freeze up. I’ve tried... View Post 
Samsung_Moderator
Hey, I can only imagine the frustration of dealing with this. Since it looks like you've tried all o... View Post |
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On some shows I get this overexposed area that turns a shade of blue. Firmware has already been updated to latest. thx View Post 
Samsung_Moderator
Hey, sometimes the color makes all the difference when viewing a tv. I play videogames so discolorat... View Post |
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How does the remote connect to the connect one box for the frame? Bluetooth? I don’t recall setting that up during install. Will the remote read... View Post 
SamsungTam
Hello! @BAV1 The remote for the Frame TV typically connects to the TV via Bluetooth. During the init... View Post |
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I bought a 65 inches qn85d tv. Later I learned that the model has 160 dimming zones that are much fewer than previous qn85c . Why did Samsung... View Post |
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I am using a The Frame 65" TV with a One Connect Box (serial number etc attached below). Since I've had the TV, none of the HDMI ports have... View Post 
Samsung_Moderator
Hello @samfrith! Thank you for reaching out! I would recommend trying a new HDMI cable first to see ... View Post |
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When I do a voice search (using Amazon Alexa) on my Q60D Samsung TV, it says "here's what I found", but then, either (a) I never see... View Post
SamsungTam
Hello! @CarolynC1 Thank you for posting about this. I completely understand your concerns with the v... View Post |
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Hello all, i own a 65' Neo QLED 8K (QA65QN700CUXZN) and cannot find apple tv+ app, is it not supported? View Post 
AnwarAlBallam
Hi, yes i am based in Kuwait! I have tried the buttons combo you suggested and nothing happened, is ... View Post |
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I have a Samsung 50-Inch Class QLED Q80B Series - 4K UHD Direct Full Array Quantum HDR 8X Smart TV and the picture is washed out and red colors are... View Post
SamsungTam
Hello! @Samsung_UOVNMMf Thank you for posting about this. I completely understand your concerns with... View Post |
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Hi, using Bluetooth Connection to the frame, you can listen Spotify via the TV but in Art Mode. Thanks this solution:... View Post |
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Hi I have a 65 inches qn85d tv. I'm hard of hearing and wear hearing aids with bluetooth capabilities. I connected my hearing aids via... View Post |
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I never had this issue. It just began. when I use my MAC to Apple Air Play, it seems as if it's connecting, and then reverts back to the home... View Post
SamsungTam
Hello! @SAV68 Thank you so much for posting about this. I'll be more than delighted to assist. Can y... View Post |
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Random white screen after 30 mins to 1 hr of watching..or streaks details MN : QN75LS03AAFXZA SN : <HIDDEN> Please see attached... View Post 
SamsungTam
Hello! @Sammy_pk Thanks for posting about this. I completely understand your concerns. I'll be more ... View Post |
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After several days searching this forum, online, and reaching out to Samsung support for a solution to this problem (to no avail), I am once again... View Post 
FL_Buckeye
Thank you @LUsrSudo! I can confirm I’ve also previously completed all your suggestions: confirmed al... View Post |
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Just got a brand new QN90C that I use with an HP Laptop. When plugged in, the TV auto detects the laptop as “PC” and goes to the Home Screen to... View Post |
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Hello, my 55” frame TV was not switching on although the LED light on the TV is on. The Samsung engineer was checking this screen... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend either getting an electrician to look at your w... View Post |
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Hi, So i recently saw that my samsung tv plus app isn't opening by itself and i cant even find it in the app menu. I was a bit confused as... View Post 
userc0ws52mqcl
I'm having the same exact issue. My problems are word for word what you just said. So I'm going to s... View Post |
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I have a brand new QN55Q80DAFXZA. It is mounted to the wall and a Sonos ARC soundbar is mounted below it and hooked to ARC HDMI jack. I... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. According to our guide on connecting multiple device... View Post |
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Hi, I have a Samsung QN56Q80AA TV, Alexa stopped working, it keeps telling me to set it up. The problem is when I click on it to set it up, the... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand wanting to get Alexa wor... View Post |
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After reading all the trouble people are having redeeming the promo for 2 years free on the art store subscription I wanted to share how we got it... View Post 
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I didn't realize there was an update. My Q900 soundbar no longer gets audio from earc. I wasted hald a day trying to get it to work. It's... View Post |
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I had left the auto update turned on...not anymore. Since the last update the TV now turns off while watching for no reason. Am not using the... View Post |
