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I have a 65in frame for about 5 months. I have a Roku hooked to hdmi 1 and randomly when I power it on it does not recognize that the roku is... View Post Hello, user4E4oy5sOKW. Welcome to the Community! Have you tried the settings on your Roku device? Ro... View Post |
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has anyone have this happen? The TV is only two years old - very disappointing! View Post Hello! Thank you for reaching out! If this is occurring on all sources, this is something that will ... View Post |
Samsung newest TV TizenOS update is causing a problem: going through any menu be it an app or settings whether on the main screen or inside the app... View Post |
I can’t change the picture on my screen to a custom picture from my phone in art mode. The option for Art mode doesn’t even show up on my app like... View Post Hi there, thanks for posting about this. Just to confirm, have you tried the different options for u... View Post |
Tv: QN75Q8F Had a remote that controlled U-verse box and audio soundbar without issue. The remote go destroyed. Purchased a replacement and... View Post |
After the last Samsung TV update last year & last fall, the quick access for Red, blue, Green & Yellow button are too complicated now to... View Post |
Was watching our QN55Q60RAFXZA . Flat 55" Q60 Series when there was a sizzling noise followed immediately by a loud pop and the screen... View Post Oh no! I hope everything is okay! So that we can look into this further, please call in at 1 (800) 7... View Post |
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Hello all. I have a Samsung UH8000 and Bluesound pulse 2i soundbar and I am unable to control the sound with my Samsung remote. I go into... View Post |
On new QLED 4K skin tones do not look natural and skin seems brighter than should be. How can I adjust? I tried by adjusting red down and green... View Post Hello! Thank you for reaching out! The best option would be to reset the picture settings and then t... View Post |
My Samsung Smart TV Q led turn out as 21_NIKEL_UHD when I registered on Samsung website. View Post All my devices are registered since, but every time there an update , the name change too even I try... View Post |
I'm recently buy the frame 55" and connected through smartthings app, but when i click on my The Frame device, it open the remoto only, so... View Post I see how frustrating this can be. I updated the link so you can reach out on our Smatthings communi... View Post |
I have a Samsung QLED TV, model QN85Q70AAFXZA. I've had it for a few years and everything's worked fine. Now, with no other changes, the... View Post Hey @DH23! Thank you for reaching out and welcome to the community! Here's a link with a few things ... View Post |
I really need to know why Samsung electronics can't solve a fundamental feature such as motion handling. Is this so difficult to you? All D... View Post The motion processing issue you're experiencing, where there are random frame rate drops and slowdow... View Post |
I’ve been through the first thorough fifth rounds of poor Samsung customer support and a subcontractor technician visit. I’m hoping that someone... View Post Try adjusting picture settings (mode, motion smoothing). Test with an external OTA tuner box to isol... View Post |
Hello, I was installing the frame 43-inch TV with slim wall mount, when I was almost done and just needed to screw in C1 screws in TV, I found... View Post |
Hello: I have a new 2024 model 65" frame tv. I have a Samsung sound bar and sub. We just got an AV cabinet to put all devices in - when the... View Post IR Extender: The easiest way to extend the IR signal into your cabinet without opening the door is a... View Post |
Since the most recent update, using hands-free Alexa causes my TV to wake up but fail to return to sleep leaving the screen on. Could you advise on... View Post Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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How can I connect my headphones? There is no plug like in the old tv. View Post Hello! Thank you for reaching out! Please also know that not every pair of Bluetooth headphones can ... View Post |
85" QN800B Factory reset and all and still unable to locate. There's a section way att the bottom of the Apps tab to see what... View Post Do you have the Smart Things app on your phone? I was finally able to actually apps in the search re... View Post |
I am struggling to find a solution to a continual problem with the virtual keyboard on my qa75qn800bwxxy tv. changing the tv channel will randomly... View Post I had the same problem every time we changed the channel it would pop up. I did a factory reset and ... View Post |
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My 85 inch QLED 8k Neo TV turned off and the One Connect box (BN96-56791A) started clicking. I unplugged everything and then reconnected everything... View Post Hello @userIXkgXzw4Tq! Thank you for reaching out! I know how disappointing it can be with your TV d... View Post |
Every time I turn on my Neo qled tv - which I use without any attachments- the sound coming out of the TV speakers is garbled. This started the... View Post Hello! Thank you for reaching out! I would recommend attempting the troubleshooting in the following... View Post |
I have specifically requested Samsung phones from employers since I preferred this product. After the experience I am having with my... View Post |
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Helo, Unlike another poster who complained about having these buttons enabled and constantly pressing them by accident, I love them and never... View Post Hello! Thank you for reaching out! Unfortunately, this is not possible. You can not reprogram the bu... View Post |
I purchased an QN85. I hooked up my AV receiver as was previously hooked up to my Q75. I then adjusted the volume only to be shown my AV displays... View Post Hello! Thank you for reaching out! Unfortunately, this is not possible to change. It may not have sh... View Post |
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