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I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post 
TheDeuce01
To everyone dealing with this issue, I've been having it since February or so and no one could figur... View Post |
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I own Model # QN65LS03BAFXZA Frame TV. Purchased in February 2023. A couple of months ago I noticed that the Art mode was turning off after... View Post 
Samsung_Moderator
Thank you for looking at the information. And yes, once you reset the TV, it is the settings that co... View Post |
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Setting up HW-QS730D trying to get Alexa Built-in working. Soundbar added to Smartthings and to Alexa. Samsung and Alexa accounts linked. Soundbar... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I found this link that may be helpful: https://www.s... View Post |
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I recently purchased a 55 inch frame TV (2024). I bought an Apple TV. I cannot get it to connect appropriately. It detects the Apple TV but it... View Post 
userNuEFSzNQAB
Yes I connected a gaming console and it works fine. Used the same port for Apple TV and it does not ... View Post |
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Hi, I have a QN85b TV and the source material is all run through my Denon AVR-X4400H. So, in essence I'm using the QN85b as a monitor via hdmi... View Post |
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Just got a 55" QLED tv. Nice picture. But how do I shut up the voice that tells me what's going on? View Post
Samsung_Moderator
Hello! Thank you for reaching out! If it's not there, it should be Settings > General & Privacy > Ac... View Post |
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Dear Samsung Technical Support, I would like to report a persistent issue I am encountering with Samsung TV Plus on my television (model in the... View Post |
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Hi, my up button on my remote for my Samsung Frame TV is not working. All other button work fine. I have contacted Samusung and they have send me a... View Post 
Pianodude58
I am just speculating, but It sounds like that particular remote has a design flaw from the manufact... View Post |
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I bought the new 85-inch QN90C just 5 days ago, and now both Disney+ and Hulu will not play shows. The menu content is fine; you can scroll and... View Post
TheDeuce01
To everyone dealing with this issue, I've been having it since February or so and no one could figur... View Post |
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We bought the Samsung Frame some days ago, and are experiencing problems connecting to the Art Store. Even though we have paid for the annual... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how being unable to use art mode can be a cause for concern... View Post |
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Is anyone else having issues connecting their phone to their tv's? I have the 75" Neo QLED and for the past month or so have not... View Post
Samsung_Moderator
Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on ... View Post |
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Bought the Frame TV in 2023. This is now what the screen looks like with a clear dark stripe. Out of warranty after 1 year. I see others... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. As your TV is out of... View Post |
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The app store has disappeared from my TV. I can go into apps, but all it has is search and suggestions and editors choice. How do I bring back the... View Post 
Earth2mars
I also cannot download or even access the app search function! all I get are Samsung provided apps a... View Post |
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Hello, Recently (this year) I started experiencing strange behaviour of the Art app on my Frame (QE65LS03AAUXXN). Already twice this year the... View Post
Samsung_Moderator
Hello @Voronko! Thank you for reaching out! You can try to disable night mode to see if this fixes t... View Post |
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Is there a way to clear the cache on a QN49Q70R? The standard answer of "Go To Settings/Storage?Device Care" doesn't seem to apply. View Post
Samsung_Moderator
Hello @bdoruf! Thank you for reaching out! Some models do not include this option; you can, however,... View Post |
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4 months after purchasing my 85 inch QLED, I started having sound issues. I play my audio through the TV speakers as it has Dolby ATMOS. The sound... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Can my TV sound connect to both picture frame speakers and sound bar concurrently View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible. You can use multi-output aud... View Post |
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I have both a Frame on the wall and another samsung TV for watching shows. When I change channels or use the remote to search on the TV it also... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is by design. The only options would be to us... View Post |
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I have a 2 month old QN85D. I came across an issue when having my TV calibrated. If you change the Gamma setting, it actually changes the setting... View Post |
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I have a 65in frame for about 5 months. I have a Roku hooked to hdmi 1 and randomly when I power it on it does not recognize that the roku is... View Post 
user4E4oy5sOKW
Thanks for the reply - I have adjusted the power setting on the roku - I even swapped rokus with my ... View Post |
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has anyone have this happen? The TV is only two years old - very disappointing! View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this is occurring on all sources, this is something that will ... View Post |
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Samsung newest TV TizenOS update is causing a problem: going through any menu be it an app or settings whether on the main screen or inside the app... View Post |
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I can’t change the picture on my screen to a custom picture from my phone in art mode. The option for Art mode doesn’t even show up on my app like... View Post
Samsung_Moderator
Hi there, thanks for posting about this. Just to confirm, have you tried the different options for u... View Post |
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Tv: QN75Q8F Had a remote that controlled U-verse box and audio soundbar without issue. The remote go destroyed. Purchased a replacement and... View Post 
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