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I have a 2023 Samsung Frame TV connected to an Apple TV 4K (3rd gen). Both are running current software. I can’t turn on the Samsung Frame with... View Post |
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Bought several months ago. But powered on and signed in.Have found the only way is to (hate to do again)reset smart hub. Anything else to watch... View Post |
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I recently purchased a 55 inch frame TV (2024). I bought an Apple TV. I cannot get it to connect appropriately. It detects the Apple TV but it... View Post 
Samsung_Moderator
Thanks for bringing this to our attention. I read a forum where a Community member was having a simi... View Post |
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I have been struggling to get the eARC HDMI Port 3 on a new QN65QN90DA 65 to connect to the eARC port on a Onkyo TX-NR7100.I have run diagnostics... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This does seem strange when you connect it directly to the DVD pl... View Post |
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Setting up HW-QS730D trying to get Alexa Built-in working. Soundbar added to Smartthings and to Alexa. Samsung and Alexa accounts linked. Soundbar... View Post
Samsung_Moderator
Hello! It does say it supports it on the home page. Unfortunately, though this can vary by region an... View Post |
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Bought a new television QN85 - 75" in April. TV flickering, had shadows, periodically has no picture but has sound. First visit, they repair,... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. The Samsung warranty (like many man... View Post |
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I own Model # QN65LS03BAFXZA Frame TV. Purchased in February 2023. A couple of months ago I noticed that the Art mode was turning off after... View Post
Samsung_Moderator
Thank you for looking at the information. And yes, once you reset the TV, it is the settings that co... View Post |
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Hi, I have a QN85b TV and the source material is all run through my Denon AVR-X4400H. So, in essence I'm using the QN85b as a monitor via hdmi... View Post |
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Just got a 55" QLED tv. Nice picture. But how do I shut up the voice that tells me what's going on? View Post
Samsung_Moderator
Hello! Thank you for reaching out! If it's not there, it should be Settings > General & Privacy > Ac... View Post |
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Dear Samsung Technical Support, I would like to report a persistent issue I am encountering with Samsung TV Plus on my television (model in the... View Post |
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Hi, my up button on my remote for my Samsung Frame TV is not working. All other button work fine. I have contacted Samusung and they have send me a... View Post 
Pianodude58
I am just speculating, but It sounds like that particular remote has a design flaw from the manufact... View Post |
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We bought the Samsung Frame some days ago, and are experiencing problems connecting to the Art Store. Even though we have paid for the annual... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how being unable to use art mode can be a cause for concern... View Post |
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Is anyone else having issues connecting their phone to their tv's? I have the 75" Neo QLED and for the past month or so have not... View Post
Samsung_Moderator
Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on ... View Post |
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Bought the Frame TV in 2023. This is now what the screen looks like with a clear dark stripe. Out of warranty after 1 year. I see others... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. As your TV is out of... View Post |
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The app store has disappeared from my TV. I can go into apps, but all it has is search and suggestions and editors choice. How do I bring back the... View Post 
Earth2mars
I also cannot download or even access the app search function! all I get are Samsung provided apps a... View Post |
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Hello, Recently (this year) I started experiencing strange behaviour of the Art app on my Frame (QE65LS03AAUXXN). Already twice this year the... View Post
Samsung_Moderator
Hello @Voronko! Thank you for reaching out! You can try to disable night mode to see if this fixes t... View Post |
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Is there a way to clear the cache on a QN49Q70R? The standard answer of "Go To Settings/Storage?Device Care" doesn't seem to apply. View Post
Samsung_Moderator
Hello @bdoruf! Thank you for reaching out! Some models do not include this option; you can, however,... View Post |
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4 months after purchasing my 85 inch QLED, I started having sound issues. I play my audio through the TV speakers as it has Dolby ATMOS. The sound... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Can my TV sound connect to both picture frame speakers and sound bar concurrently View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible. You can use multi-output aud... View Post |
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I have both a Frame on the wall and another samsung TV for watching shows. When I change channels or use the remote to search on the TV it also... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is by design. The only options would be to us... View Post |
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I have a 2 month old QN85D. I came across an issue when having my TV calibrated. If you change the Gamma setting, it actually changes the setting... View Post |
