There seems to be a major Secure Folder issue with the latest phone update (see reddit posts piling up in last few days below)
Secure folder is not accepting the correct password when entered, and when I click on reset password it goes to a black screen with a spinning white circle that never changes.
I have talked to Samsung support on chat and on the phone with no solution, I wiped the cache, logged out of an into the samsung acccount on the phone, rebooted multiple times. I says I have 5 attempts left and I really need a file in that secure folder! Has anyone found a solution for this??
Solved! Go to Solution.
Also, I tried clearing the cache alone, didn't work for me. Same spinning white circle.