cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Can't Backup phone

(Topic created: 10-24-2021 04:34 PM)
387 Views
pbaker76
Halo
Options
Discussions
I'm trying to use Smart Switch on my pc to backup my phone and it fails every time.
I have tried to just copy my photos to my computer and my phone randomly stops access to files.
Not sure if anyone has had this issue and if so did you fix it and how.
0 Likes
5 Replies
user751201tmO21
Honored Contributor
Options
Discussions
Has it *ever* worked?
0 Likes
pbaker76
Halo
Options
Discussions
Never have backed up my S21 but when I switched from the S10 I used it.
0 Likes
user751201tmO21
Honored Contributor
Options
Discussions
Is SmartSwitch at the current version and you've got enough disk space to do the backup?
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @pbaker76 ,

This may sound naĆÆve, but can you try a different cable as well as different USB port on the PC

Regards
One UI Beta Team

0 Likes
pbaker76
Halo
Options
Discussions
I've even tried different computers and still the same result.
0 Likes