cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Convert to eSim not working (TMobile)

(Topic created: 10-25-2021 10:35 AM)
3100 Views
rjbrunner2
Asteroid
Options
Discussions
When I click on "Convert to eSim" it just keeps loading, not even the cancel button works. I eventually have to close the app.
0 Likes
9 Replies
user_ams007
Planetary Samsung Care Ambassador
Options
Discussions
Try installing Google carrier services then try installing the esim
0 Likes
rjbrunner2
Asteroid
Options
Discussions
This did not fix "Convert to eSim".
IgorT
Cosmic Ray
Options
Discussions
Didn't help in my case. I have asked T-Force to reactivate my physical SIM
0 Likes
C4RR1LL0
Galaxy
Options
Discussions
Make sure you remove the old sim or turn off sim tray
0 Likes
C4RR1LL0
Galaxy
Options
Discussions
You don't do it like that
0 Likes
C4RR1LL0
Galaxy
Options
Discussions
Go to your t mobile account on the browser , and select your line number , then go to upgrade sim card , chose esim, type EID, after that , go to sim manager , scan qr code , and then just hit activate on TMobile site , and done
0 Likes
CharlieLiuPhoto
Cosmic Ray
Options
Discussions
For some reason, mine is now wifi calling only
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @rjbrunner2 ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

0 Likes
rjbrunner2
Asteroid
Options
Discussions
This issue has been resolved. The "Convert to eSim" works for TMobile now without any additional workaround steps. Thanks
0 Likes