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Original topic:

Galaxy watch 6 restarting on beta

(Topic created: a month ago)
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DickWheawill
Galaxy
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After downloading and installing beta, the watch continuesly restarts. S24+, watch 6. So try with caution. Not a unique issue. Others having same issue according to posts on the beta board. And yes, I've tried all the usual fixes. 

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LongHiker
Legendary Samsung Care Ambassador
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@DickWheawill Doing a factory data reset on my watch solved the issue for me. 

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Solution
LongHiker
Legendary Samsung Care Ambassador
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@DickWheawill Doing a factory data reset on my watch solved the issue for me. 

thcosgrove
Asteroid
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Thank you, that solved my problem for now.  Thanks again!

USBetaModerator3
Beta Moderator
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Hello @DickWheawill,
Thank you for your feedback.

Please submit an error report through the Samsung Members or Galaxy Wearable app on your device:

- To provide feedback or to report bugs or errors in the Beta software, select "Contact us > Error reports" in the Galaxy Wearable app.

- Tip: Before hard resetting watch, send Error reports in the Galaxy Wearable app while watch is constantly rebooting. 

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

Ursatao1963
Asteroid
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Trying to do factory rest, watch won't stay connected long enough through backup. Keeps looping restarts

LongHiker
Legendary Samsung Care Ambassador
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@Ursatao1963 You will have to do it physically:

  1. Hold down both buttons until you the watch resets and then shows the Samsung name.
  2. Then click the Home button twice. 
  3. You will get to a text menu.
  4. Click the home button multiple times to get Recovery menu highlighted. 
  5. Then long press on the Home button until the menu changes. 
  6. Then use the back button to scroll down to Factory reset.
  7. Click the Home button to select Factory reset. 
  8. Use the back button to select yes
  9. Click the Home button to activate it. 
Ursatao1963
Asteroid
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This worked!!! Took a few tries, will try beta again, once this issue is resolved.

Sent (or think I did) logs prior to resetting

Than you

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LongHiker
Legendary Samsung Care Ambassador
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@Ursatao1963 Did you opt out of the beta? If not beware that you still have the beta installed after the factory data reset.  

Ursatao1963
Asteroid
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Did not pull out of beta, believe older version

One UI version 6.0

Software version R960XXU1ZXF7

All seems to be working well

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LongHiker
Legendary Samsung Care Ambassador
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@Ursatao1963 yep, that's the Beta version. 

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