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Original topic:

Galaxy watch 6 restarting on beta

(Topic created: 06-12-2024 08:34 AM)
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DickWheawill
Nebula
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After downloading and installing beta, the watch continuesly restarts. S24+, watch 6. So try with caution. Not a unique issue. Others having same issue according to posts on the beta board. And yes, I've tried all the usual fixes. 

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Ursatao1963
Asteroid
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Okay then.. it seems to have fixed the issue then. Was able to reload some apps, and no more automatic restarts

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Madwell
Asteroid
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Thanks for those steps, I had to use that because the watch wouldn't stay on long enough to do a reset. 

userLDJwVGSRsf
Asteroid
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And how exactly does one find this contact info?

seriously, try to provide full information., 

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LongHiker
Galactic Samsung Care Ambassador
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@userLDJwVGSRsf The process is this:

  1. Open the wearable app.
  2. Make sure your watch is selected.
  3. Click the floating icon near the bottom of the screen (2 circles, 2 squares).
  4. Click the 3 dots in the upper right.
  5. Click on Settings
  6. Click on Contact us
  7. Click on Error reports 
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DalgleishGX
Galaxy
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I've heard reports that it's causing boot looping/constant restarts. This happening to anyone else?
LongHiker
Galactic Samsung Care Ambassador
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@DalgleishGX You should post in the Beta discussion area. Doing a factory reset of the watch cleared the issue for me and several others. 

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KempsterX5
Asteroid
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I'm having same problem 

 

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KempsterX5
Asteroid
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Watch has become unusable and keeps shutting on and off
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GaryB82
Galactic Samsung Care Ambassador
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Factory reset the watch should resolve the issue


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MatthewReiter
Red Giant
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If you're on Beta, report this in Beta Community
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