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JUMP TO SOLUTION Solved

Original topic:

Galaxy watch 6 restarting on beta

(Topic created: 3 weeks ago)
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DickWheawill
Galaxy
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After downloading and installing beta, the watch continuesly restarts. S24+, watch 6. So try with caution. Not a unique issue. Others having same issue according to posts on the beta board. And yes, I've tried all the usual fixes. 

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GaryB82
Epic Samsung Care Ambassador
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Reset your watch with a factory reset


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LongHiker
Legendary Samsung Care Ambassador
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@John_Freiman You should post in the dedicated beta discussion area. This topic is discussed. As @GaryB82 mentioned, a factory data reset cures the issue. 

If you are unable to get to the reset menu on the watch, you will have to do it physically:

  1. Hold down both buttons until you the watch resets and then shows the Samsung name.
  2. Then click the Home button twice. 
  3. You will get to a text menu.
  4. Click the home button multiple times to get Recovery menu highlighted. 
  5. Then long press on the Home button until the menu changes. 
  6. Then use the back button to scroll down to Factory reset.
  7. Click the Home button to select Factory reset. 
  8. Use the back button to select yes
  9. Click the Home button to activate it. 
Ran2418
Cosmic Ray
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Has anyone else download the beta and Noticing the watch constantly restarts? 

Neither watch is also not charging, Galaxy watch 6 40mm millimeter and galaxy watch 6 44m classic

Not sure what's the problem....
GaryB82
Epic Samsung Care Ambassador
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If the watch is constantly restarting it's reported that a factory reset will solve this issue


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Ran2418
Cosmic Ray
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So, I should lose the beta then?
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GaryB82
Epic Samsung Care Ambassador
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No you will stay in the beta only way to lose the beta is if you leave the beta program


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If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


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Ran2418
Cosmic Ray
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Got it. I will try that. Thanks.
gphilS560
Constellation
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Factory reset didn't work for me. Still restarting
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John_Freiman
Cosmic Ray
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Yes, it's happening to me too...
I tried to reset the watch via the Wearable app, but the phone restart before the backup can start/complete.
I booted into the phone's diag? Menu and selecteds Reset, but the phone won't stay on long enough for even that to begin.
The phone just restarts on it's own and back into the watch face.
I've tried many times and I got to a second screen but it restarted again before I could make sense what the menu said.
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Catman51
Asteroid
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Reset worked for me.
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