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08-09-2024 01:18 PM in
Galaxy BudsSolved! Go to Solution.
1 Solution
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08-14-2024 01:10 PM in
Galaxy BudsHello, Welcome and thank you for being part of the Community. We understand the disappointment with the pinch controls not working with the Buds 3 Pro.
We will provide a link with a reference for how to use the pinch controls on the Buds 3 and Buds 3 Pro: https://www.samsung.com/us/support/answer/ANS10001318/
The troubleshooting is, as @Robin621k suggested, to reset the earbuds.
Since resetting the earbuds did not help, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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08-09-2024 01:54 PM in
Galaxy BudsTry resetting the buds, this usually fixes things
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08-09-2024 02:00 PM in
Galaxy Buds- Mark as New
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08-14-2024 01:10 PM in
Galaxy BudsHello, Welcome and thank you for being part of the Community. We understand the disappointment with the pinch controls not working with the Buds 3 Pro.
We will provide a link with a reference for how to use the pinch controls on the Buds 3 and Buds 3 Pro: https://www.samsung.com/us/support/answer/ANS10001318/
The troubleshooting is, as @Robin621k suggested, to reset the earbuds.
Since resetting the earbuds did not help, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html