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Constellation

S10 5G Does not vibrate for text messages

I have an S10 5G.  I want the phone to vibrate when I receive a call or text.  When I receive voice calls, the phone vibrates as it should.  When I receive text messages, it doesn't vibrate.  From what I see in the Messages Notifications and the main Notifications areas, everything is set properly.  Am I missing something or is this a known issue?  

8 REPLIES 8
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Samsung Care Ambassador

Re: S10 5G Does not vibrate for text messages

Are both your  "Vibrate While ringing" and your "Vibration intensities" enabled in your settings menu? They'll look like this. 20200603_123249.jpg

 

Screenshot_20200603-123224_Settings.jpg

 

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Constellation

Re: S10 5G Does not vibrate for text messages

The vibration intensity is set to max.  However, I don't have the option to choose Vibrate while ringing.  

 

Screenshot_20200603-132931_Settings.jpgScreenshot_20200603-132918_Settings.jpg

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Constellation

Re: S10 5G Does not vibrate for text messages

It actually does vibrate when it is ringing for a voice call.  Just not text messages.  

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Samsung Care Ambassador

Re: S10 5G Does not vibrate for text messages


@userCoVBBTpBlZ wrote:

It actually does vibrate when it is ringing for a voice call.  Just not text messages.  


The reason you do not have the vibrate while ringing option is because when you toggle the ringer to vibrate instead of ring; it disables the "Vibrate while ringing" toggle. If you were to toggle your sound mode, you'll see that option. 

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Constellation

Re: S10 5G Does not vibrate for text messages

Ok. But that didn't solve the issue. It still doesn't vibrate when I receive a text message. 

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Samsung Care Ambassador

Re: S10 5G Does not vibrate for text messages

You might wanna try clearing the cache if noth your message notifications are all toggled on, and your volume and vibration settings are all set. That would be the only thing left that would cause that issue. 

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Constellation

Re: S10 5G Does not vibrate for text messages

I cleared the app cache and the main partition cache and it didn't resolve the issue. At this point I'm giving up.  Thanks for trying to help. 

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Samsung Care Ambassador

Re: S10 5G Does not vibrate for text messages

No problem sorry I couldn't be any help beyond that for you. 

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