My Gear S3 Frontier stopped displaying notifications for incoming text messages. They are listed in the messaging app, but the watch does not show new text notifications any more. I have tried to go to settings in the Samsung Gear app, but under manage notifications (where you turn notifications on and off for various apps), "messages" is not listed, so there is not switch to turn messages on or off.
This is not the issue where I don't have a messaging app on my Gear, because the app is still there on the watch, it is just not showing me texts and missing from the Samsung Gear app.
Solved! Go to Solution.
And seriously.... WHY HASN'T ANYONE FROM SAMSUNG JUMPED IN HERE YET???
I had the same issue a bit more than a month ago, contacted Samsung, the tech support had no clue what was going on, couldn't fix it, but reported it. Then two weeks later, an update somewhere (not sure what program's update) fixed it.
Now it's back. And this thread has been here for a month without response.
A shame, a terrible shame. Honestly, even a reply saying, "We know about the problem and are working on it" would be acceptable.
I've had the same issue with the gear s3 and the s8+ took both of them into a store yesterday and they where no help either. Rang service support this morning from the UK and was put through to the call centre in Asia where I was told the the gear s3 and the s8 are not compatible until they release the new update but no date was given for this.
A very poor service from Samsung to be honest
And then we buy the same brand of smart phone and watch, with the super limited Tizen OS, because we think that will be no issues, both flagship items $$$$$$$$$, and we don't expect compatibility issues. And we encounter the most basic and desired feature on a smart watch, that it's to be able to get sms notifications, NOT working! I love the brand, but they need to get some priorities straight here.
I found the real fix. First, make sure you delete the Samsung Gear app off your phone. Reinstall through the Play Store, reset your gear and pair again like usual. Make sure you click "Allow"on every notification prompt you see. When you get to the part where it asks you if you want to restore all your data to your gear, click skip. That is the fix. It will take you through a very fresh install where you can select the settings that you would get through a true fresh installation. Afterwards have someone send a text.
Unfortunately resetting your Gear and unistalling Gear from your phone works.
Gear S3 wifi
As much as I am a Samsung fanboi, their support is nothing short of useless. Just ask my 75" TV with CEC broken.