Original topic:

"Media Output" toggle button is not showing up

(Topic created: 06-17-2022 09:11 AM)
ChrisRodriguez
Asteroid
Options
Note20
Issue:
Hello I am having trouble toggling the "Media Output" button in the drop down menu.

 I attached a picture showing the buttons which are not working. 

My device info: 
Samsung galaxy note 20 ultra software version: One UI 4.1

This issue has followed me through 3 software updates. I just updated to One UI 4.1 today and it is still not working.

I've tried:
1. operating it in safe mode but still not working. Please help me with this issue.
2. Restarting device.
3. Tested it in different orientations landscape and portrait 
4. Reset my device.
5. Held the button
6. Updating software 

Nothing worked so far.


image


20 Replies
DanG92263
Black Hole
Options
Note20
What is the version?Screenshot_20220617-093649_Media and devices_9687_1655483809.jpg
DanG92263
Black Hole
Options
Note20
Sorry, that's not a helpful question as you may not be able to access that information due to the nature of the current problem.
DanG92263
Black Hole
Options
Note20
Do you have 'Use volume keys for media' turned on or off?
ChrisRodriguez
Asteroid
Options
Note20
That feature is turned on
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ChrisRodriguez
Asteroid
Options
Note20
This is what I showScreenshot_20220617-094318_Settings.jpg
0 Likes
DanG92263
Black Hole
Options
Note20
Try turning that feature off, then restarting the phone. Then turn it on, then play something through a Bluetooth device, then try the Media Output.
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ChrisRodriguez
Asteroid
Options
Note20
I'll try that right now
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ChrisRodriguez
Asteroid
Options
Note20
So I tried turning off use volume keys for media and it still does not work unfortunately.
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DanG92263
Black Hole
Options
Note20
And you restarted the phone after turning 'using volume keys' off?

What Bluetooth device are you using?
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