Original topic:

Battery

(Topic created: 09-17-2021 07:47 PM)
KateyMac96
Astronaut
Options
Questions
Does anyone else have a battery issue now with it draining faster?
0 Likes
9 Replies
Z-52
Astronaut
Options
Questions
Yeah, same I have a s21 Ultra and it is draining way faster than usual for this type of phone. My phone gets hot after 10-20 minutes of use as well.
0 Likes
Options
Questions
Clear cache of the phone on recovery mode
0 Likes
Zippychief
Astronaut
Options
Questions
Excellent battery life on the S21 standard here
0 Likes
trstnu
Explorer
Options
Questions
Great battery life on my s21+
0 Likes
useriVA6T5bcfM
Constellation
Options
Questions
Yes
0 Likes
cmott
Asteroid
Options
Questions
I had the same issue on my S21 Ultra, wiped the cache in safe mode twice in a row, and now battery life is great.
0 Likes
Options
Questions
Wiped cache once already on S21, didn't help battery issues. May try wiping again, but makes no sense it would take two tries... Cache wiped is cache wiped.
0 Likes
The_Deacon
Halo
Options
Questions
Same issue. Draining faster and taking longer to charge, plus running warm.
Seems better after cache wipe in safe mode.
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @KateyMac96 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes