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10-05-2021 11:47 AM in
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10-05-2021 02:16 PM (Last edited 10-05-2021 02:16 PM ) in
QuestionsYou need to do that first, then reboot to Reset to Factory, then connect phone to the machine where Smart Switch is, then do a Restore of the Backup you made just before installing the beta
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10-05-2021 02:16 PM in
QuestionsHello @AWink007 ,
Please let us know software version you have on your device.
Regards
One UI Beta Team
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10-05-2021 02:28 PM in
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10-05-2021 05:45 PM in
Questions1. To withdraw from the Beta program, you must apply for withdrawal through Samsung Members application on your device.
("Settings > One UI Beta Program status > Withdraw" menu)
2. To remove the beta software, perform a rollback to the previous release version, using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.
Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade".
If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center.
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10-05-2021 06:17 PM in
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10-05-2021 09:40 PM in
Questions@AWink007 You could also flash the current Android 11 firmware with Odin.