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Original topic:

Secure Folder help?

(Topic created: 10-10-2021 08:37 AM)
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Wayofroy
Galaxy
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I can't get in anymore I use my password and get locked out I even tried changing password but at the end it would say at the bottom "Check your network connection and try again " I've tried resting phone and app but nothing. Is this a beta error? 





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5 Replies
BobbyCarra
Nebula
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That's rather weird, can you attach a photo of the error perhaps?
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Wayofroy
Galaxy
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I can't post photos on here it always says cover image
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BobbyCarra
Nebula
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Have you tried wiping cache and resetting settings? Screenshot_20211010-100046_Settings.jpg
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Wayofroy
Galaxy
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Yes
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USBetaModerator
Beta Moderator
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Hello @Wayofroy ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

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