cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Smartthings apps

(Topic created: 10-13-2021 01:57 PM)
1069 Views
userv5H9KDg15U
Asteroid
Options
Questions
Smartthings app crashes all the time 
3 Replies
user751201tmO21
Honored Contributor
Options
Questions
A couple of things

(phone) Settings > Apps > SmartThings
Force Stop lower right.
Storage, Clear Cache

Next, find my post in Tips:
Apps crashing on your beta - try this

And give it a goScreenshot_20211005-231404_Samsung Members-01_9487.jpg
0 Likes
user_ams007
Planetary Samsung Care Ambassador
Options
Questions
Open the settings and then click on applications then click on show all system apps,3 little lines next scroll down to Samsung SmartThings and then click on both of the application's in the attached image and clear the cache and also check the permission settings and also the battery settings the Framework is a key component Screenshot_20211013-151711_Settings_438.jpg
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @userv5H9KDg15U ,

Please try the suggestions made by  @user_ams007  and @user751201tmO21  If the issue persists, please send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards

One UI Beta Team.