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When I try to set up Netflix and prime on my new Samsung TV, it tells me that the app is updating and try again later. This has been going on for... View Post 
susieq4150
I'm sorry that you're having trouble with that but I would try installing it again and see what happ... View Post |
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I connect my sound bar (Samsung KM-45) via Bluetooth. After five minutes the audio stops playing. It's still connected. ... View Post |
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I have a Samsung tv that I purchased on Oct 4 2023 and picked up from the authorized dealer on Oct 8th. I submitted a warranty claim on Oct 5th... View Post 
Samsung_Moderator
Hello@JbobNC! Thank you for reaching out! So that we may look into this further please feel free to ... View Post |
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Hi Guys, I recently bought a Samsung TV (model UA60JS7200W) , and it worked perfectly at first. However, when I tried to play a video from a USB,... View Post
Samsung_Moderator
Hello @victor-anthony! Thank you for reaching out! It seems that you have done all the recommended t... View Post |
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My Samsung TV made a pop sound and stopped working. Kindly assist. Model number UN55NU6900F View Post
Samsung_Moderator
Hello @oluwaseyi! Thank you for reaching out! This is something that will require service. Depending... View Post |
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Is anyone signed up for the Samsung TV and You? If so, how do you like it? View Post 
KiwiBird97
It can work on radio programs as well, you know, provided that there are TV simulcasts associated wi... View Post |
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I treid wifi It didn't find updates. So I tried usb stick Yes I did all the steps, yes I tried different usb's. Yes I didnt miss the... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Our 55” Class TU7000 Crystal UHD 4K Smart TV (2000) is acting wacky! First the remote had stopped working right so we bought a new remote but... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend first just to test something out to try and jus... View Post |
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I connect my sound bar via Bluetooth. After five minutes the audio stops playing. It's still connected. So I just... View Post 
SamsungTam
I recommend letting a service technician have a look. If your unit is out of warranty and you would ... View Post |
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I bought few Samsung in the past ten years but my last one was the cheapest quality ,I had it hanging on the wall in the family room and my kids... View Post
Samsung_Moderator
Hello,Fallbrook2041! We're so sorry to hear about this situation with your television, and definitel... View Post |
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I have TU8000 50 inch tv will be 4 years old in November. The screen was already replaced under warranty. It looks like it needs another one ... View Post 
Samsung_Moderator
Hello @dl1762! Thank you for reaching out! If this is occurring on all sources service would be the ... View Post |
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I have a UN40EH5300 Smart TV with software version TMSI 10PAUSC-2006.0 It is being fed with a Dish Network VP 2112Z satellite receiver HDMI... View Post
Samsung_Moderator
Hello, @MarvSat! Thank you for reaching out! Unfortunately, if you cannot zoom out using the TV's de... View Post |
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Power outage and now Bixby not in voice assistant any longer View Post
SamsungTam
Hello! @Bobbygl Thank you so much for posting about this. I do apologize for the power outage in you... View Post |
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I have a Samsung FreeStyle... View Post 
Robertson3D3
I believe I found a fix for anyone wondering. I had rest both the speaker and the projector and that... View Post |
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I have a un58nu710d. My software says it’s up to date to version 1341. The Netflix app says it was last updated in 2018 to Version 8.0. Is there... View Post
Samsung_Moderator
That is correct. If you have confirmed the app is updated, but still don't see the newest features, ... View Post |
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I cannot find a search option on smart tv to add apps that are already installed View Post
Samsung_Moderator
Hi there, Check out the link below. It has detailed information about how to use apps in the Smart H... View Post |
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I have a Samsung 55 in model un55tu8000fxza. The Pluto tv continually freezes to where I have to turn the tv off and back on. I have contacted... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If also trying a factory reset on the TV does not help then I wou... View Post |
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Model UN50NU6900FXZA The TV powers on by itself when plugged in, but the red light does not light. Message appears, 'Unable to connect to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV if possible to... View Post |
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so Hi This is BrankoNice2 and my tv just crashed the screen froze and turns off soo i wanted to tell how this is cloud happen and why? View Post
Samsung_Moderator
Hey @BrankoNice2! Welcome to the community! It's a delight to meet you. Is the television still powe... View Post |
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Looking for firmware upgrade for my UN43NU6900BXZA & on the download page, I see two, as shown i the pic below. Which one & whats the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! The first download contains both version 1341.2 and 1420.0 and th... View Post |
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I have 2 Samsung 4K Smart TVs that have been working just fine for the past year or so since I bought them. I'm not sure what happened on... View Post 
LeoWyatt89
Have you tried resetting the television to see if that would resolve it? If not then I would just re... View Post |
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I see this happened last December, but I got into work this morning and turned on my Samsung TV and the Samsung TV Plus App is gone. It says it... View Post
LeoWyatt89
Try unplugging the television from the wall for about a min or two then try plugging back in and see... View Post |
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Yesterday, all of a sudden, I can't find the Dr. Quinn Medicine Woman channel anywhere. Does anyone know what happened? View Post
Samsung_Moderator
Hello, There. We're sorry to hear that one of the channels you value has been removed. With Samsung ... View Post |
