A Series & Other Mobile

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Smart Switch (Phone-->PC Backup) not working - Update failed

Posted by 11-16-2023 03:19 AM in A Series & Other Mobile

I have the latest PC version and Mobile version of Smart Switch. When I connect PC and Mobile, the PC version says Smart Switch needs an... View Post

11-16-2023 04:15 AM

no worries. take care. View Post

Galaxy A12 stuck on download screen

Posted by 11-10-2023 12:28 AM in A Series & Other Mobile

Hi, My Galaxy A12 has got stuck on the blue download screen. I have tried the volume/on/off button and although it turns it off, it then just... View Post

11-14-2023 03:39 PM

Hello NessR, Thank you for posting. Welcome to the Samsung Community. I understand your Galaxy A12 i... View Post

Galaxy A54 charger port started smoking.

Posted by 11-10-2023 06:20 PM in A Series & Other Mobile

I have a few week old Galaxy A54 and today when I plugged the charger cable in, it started to smoke and nearly melted the cable in a matter of... View Post

11-13-2023 07:20 AM

Hello, There. I'm so sorry to hear about this situation. We agree with the other members here, pleas... View Post

Phone and Messaging icons disappeared.

Posted by 11-10-2023 05:21 PM in A Series & Other Mobile

Samsung Galaxy A13 5G Phone - After a Software Update today my Phone and Messaging icons disappeared from my screen. Question: How do I get... View Post

11-11-2023 05:06 PM

You need to set up a new post under your name instead of piggybacking on someone else's post. That w... View Post

Losing incoming texts

Posted by 11-11-2023 02:22 PM in A Series & Other Mobile

This just started to happen a few weeks ago. My Galaxy A54 is losing incoming text. I see it there with subject , but then it is gone. I checked... View Post

11-11-2023 04:00 PM

Contact your carrier if you are having texting issues. That usually were the problem is. View Post

When trying to download update, the Wi-Fi settings keep popping up?

Posted by 10-08-2023 01:19 PM in A Series & Other Mobile

Yes I have a new update to download but everything I try to download it it sends me to wi-fi settings I've deleted apps pictures to make room... View Post

11-11-2023 01:55 PM

i only gave mobile data but i also have older galaxy phones that i can use for a security camera is ... View Post

Adding a different profile/user for kids on my Galaxy A14 5G?

Posted by 11-10-2023 11:18 AM in A Series & Other Mobile

I am trying to add a user to my device like a different profile for the kids any help I got a galaxy a14 5g I'm lost View Post

11-10-2023 05:52 PM

Thank you yeah I should have checked that out before getting the phone I guess I need a downgrade lo... View Post

Can I turn off the Proximity Sensor on my A12?

Posted by 11-09-2023 09:18 AM in A Series & Other Mobile

Can I Turn Off Proximity Sensor for my A12? When I'm on a call, and need to hit the keypad it's dark, so I have to turn it on again,... View Post

11-09-2023 09:56 AM

Hello, Welcome to the Community. We understand it can be frustrating to have to turn the screen on a... View Post

Why does the clock move to a new position every time the AOD turns on?

Posted by 11-08-2023 04:12 PM in A Series & Other Mobile

Why does the clock move to a new position every time the AOD turns on, why doesn't it stay in the same spot?? View Post

11-08-2023 05:49 PM

I think given enough time, any light producing object will if in same place for long enough time. View Post

Solar Remote Charging Issues

Posted by 11-06-2023 04:31 AM in A Series & Other Mobile

My solar remote has to be charged every night to be able to use it for 3-4 hours Patat View Post

11-08-2023 11:54 AM

Here is your support https://www.samsung.com/es/support/ View Post

Notification side power button settings Galaxy A14

Posted by 11-07-2023 02:27 PM in A Series & Other Mobile

If anyone can help, just got this phone about 2 weeks ago, and it's drivin' me nuts. So I set my notifications to pull down when I... View Post

11-08-2023 12:46 AM

Hello people please 🙏 get you tell me about in this cell Galaxy A14 Screshot View Post

Samsung Notes Galaxy A53-5G how to default save PDFs to Notes

Posted by 11-03-2023 09:08 AM in A Series & Other Mobile

I use Samsung Notes allot. When I have a pdf or something similar that automatically downloads itself, is there a way to have it default save to... View Post

11-07-2023 01:51 PM

Hello, thanks for reaching out about PDFs and Samsung Notes. There is not way to save it to Samsung ... View Post

S-Pen Idea (fingerprint unlock, extra buttons)

Posted by 11-03-2023 06:09 AM in A Series & Other Mobile

I had a sudden question pop into my head; Why doesn't the S-pen have a built in fingerprint reader so we can just unlock the phone when we take... View Post

11-07-2023 11:55 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

A53 5G terrible camera results -- normal?

Posted by 11-05-2023 10:44 PM in A Series & Other Mobile

The above is a photo I took today with the Galaxy A53 5G. It shows the extreme texturing that can appear on some of my photos. I don't... View Post

11-07-2023 07:23 AM

Thanks again to all who responded. Because the A53 5G often takes decent photos, I've concluded the ... View Post

ECG missing from health app

Posted by 11-05-2023 04:03 PM in A Series & Other Mobile

ECG missing from health app on phone View Post

11-05-2023 04:07 PM

@user_32wesdb0a ECG readings appear i the Samsung Health Monitor app, not the Samsung Health app. Yo... View Post

Best way to reset my phone

Posted by 11-05-2023 02:48 PM in A Series & Other Mobile

What's the best way to reset my phone with the best results View Post

11-05-2023 03:06 PM

Before resetting your device make sure you have a backup of your device. If you don't already have S... View Post

2 questions about J3 photo or gallery storage - can't get it onto the SD storage!

Posted by 06-20-2023 07:14 AM in A Series & Other Mobile

Help! Please. I keep getting a warning on my Samsung J3 phone that my storage space is running low. The culprit is my photo gallery. I don’t... View Post

11-05-2023 01:59 PM

On my Samsung Galaxy A20 I go to settings then apps then camera then storage and I can change storag... View Post

Goodlock "Samsung account has been changed" message in Korean?

Posted by 10-17-2023 08:07 PM in A Series & Other Mobile

When I go into goodlock I get this weird message saying that my Samsung account has been changed, in Korean.... View Post

11-05-2023 11:11 AM

You fixed it with am update. Thank you! View Post

Snoozing certain notifications indefinitely

Posted by 11-03-2023 09:54 AM in A Series & Other Mobile

Hi I want to snooze certain notifications for ever. For example on Android 13 you can go to notification settings>conversations and turn off... View Post

11-03-2023 11:21 AM

Ok then. Thank you for your time again! View Post

I ignore calls and they keep trying to call, and not getting voicemails?

Posted by 11-01-2023 11:02 AM in A Series & Other Mobile

I would like to know why when I ignore a phone call it's like my phone ignores me in that number will continue to keep calling and I can do... View Post

11-01-2023 12:12 PM

Are you rejecting the call or silencing it? If you silence the call, it will still ring normally unt... View Post

Samsung Gallery app defaults to creating albums in internal memory

Posted by 10-31-2023 09:36 AM in A Series & Other Mobile

My wife & I just got two A54 phones. I installed SD cards in both. My primary purpose is to offload internal memory from storing photos. My... View Post

11-01-2023 11:03 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

A14 Dead

Posted by 10-31-2023 09:46 PM in A Series & Other Mobile

Hi, my friend in Vietnam has an A14. It's suddenly died. Blackscreen. Any suggestions on how to revive it? She's near Phan Rang, Ninh... View Post

11-01-2023 07:13 AM

@Crocy This discussion site if for Samsung US products and services. I would recommend posting to th... View Post

Forced white background in Live Captions after latest update

Posted by 10-30-2023 01:06 PM in A Series & Other Mobile

I'm deaf so this issues is extremely important. I am having issues with Live Captions on both my A52 mobiles since the latest updates... View Post

10-31-2023 03:28 PM

Hello, I have found a solution which has worked on both of my A52's. First of all, back up your phon... View Post

Anti-virus apps pop ups harmful links?

Posted by 10-31-2023 07:37 AM in A Series & Other Mobile

How come when I click on a certain link, all these "Anti-virus apps" ads be popping up saying my phone is compromised? View Post

10-31-2023 08:08 AM

👋 Hello BlueSonikku These ads appear from sketchy links. They try to make you download malware onto... View Post

My Galaxy A53 5G lag issue

Posted by 10-30-2023 04:35 PM in A Series & Other Mobile

My Galaxy A53 5G has been very awesome over the past year I have had the device but lately it been lagging quite hard and it worries me because... View Post

10-31-2023 07:19 AM

Hello, thank you for your feedback. I understand your frustrations with your device becoming laggy a... View Post

How can I screenshot gallery A14?

Posted by 10-29-2023 07:26 PM in A Series & Other Mobile

How do I screenprint samsung galleryA14 View Post

10-31-2023 02:34 AM

Wish I had gotten another moto much better phone View Post

How can I find my voicemail icon on my Galaxy A14 5G?

Posted by 10-27-2023 11:11 AM in A Series & Other Mobile

Just bought the Galaxy A14 5G - don't see a Voice Mail icon to tap and hear my voice mails. Can someone help this poor old Luddite? Thank... View Post