A Series & Other Mobile

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Galaxy A53 hanging up on calls when incoming call received hangs up or message sent

Posted by 03-25-2023 05:58 PM in A Series & Other Mobile

I have a question? I upgraded from the Galaxy A51 to the A53 and it works very well. I have on problem which I cannot find through... View Post

03-29-2023 11:40 AM

Hi JOSIEC, welcome to the Community, and thank you for reaching out to us regarding this. I would re... View Post

File on Galaxy home screen.

Posted by 03-26-2023 12:03 AM in A Series & Other Mobile

On my Galaxy a51 home screen when I touch and hold on the widget it gives me the small pop-up which shows select it,trash it or file it. However... View Post

03-29-2023 10:55 AM

Hello DENNMad, and welcome to the Community! It sounds like you are referring to the Folder function... View Post

Time(time-zone) is ahead for Iranian devices

Posted by 03-26-2023 12:57 AM in A Series & Other Mobile

I'm an Iranian account, and my government has avoided to change hour (ahead of hour) in beginning of spring, but our gadgets (android)... View Post

03-29-2023 10:43 AM

Hello Hossein Ganjyar, and welcome to the Community. I can certainly understand the annoyance of bei... View Post

Dark Mode and eye comfort shield problem on lcd a23

Posted by 03-25-2023 11:58 PM in A Series & Other Mobile

When Dark Mode and eye comfort shield are turned on at the same time the display gets yellow on lcd samsung galaxy a23. please release a software... View Post

03-29-2023 10:35 AM

Thank you for your interest in sharing your feedback with Samsung. We appreciate your feedback and w... View Post

A53 freezing, no network available, not sending texts, pictures not colored properly?

Posted by 03-26-2023 09:15 AM in A Series & Other Mobile

Is anyone else having an issue with the A535G phone freezing on you not allowing you to send text messages saying is no network available to use uh... View Post

03-29-2023 10:01 AM

Hello @Gin67 and BlazeStar, welcome to the Community, and thank you for reaching out. I can certainl... View Post

A13 and Pro2 buds lagging when running

Posted by 03-26-2023 10:30 AM in A Series & Other Mobile

Can anyone help. When running, my new A13 stutters music through my buds. It starts and stops every 2 seconds. Some research suggests the A13 has... View Post

03-29-2023 09:34 AM

Hi DDarcy, welcome to the Community, and thank you for reaching out to us regarding this. Sound lag ... View Post

Why won't Spotify Media Control show up on my lock screen?

Posted by 03-28-2023 08:30 PM in A Series & Other Mobile

Why won't Spotify Media Control show up on my lock screen? I have to fully unlock the phone to change the song. My old phone would put it on... View Post

03-29-2023 08:31 AM

Yes that worked!! Thank you so much! I really appreciate your help View Post

Headphones stuck at max volume during Start of Voice call

Posted by 03-26-2023 12:19 PM in A Series & Other Mobile

I recently purchased a Samsung Galaxy A13. With headphones, it seems like the volume is maximum when a call first starts, even though the volume... View Post

03-29-2023 08:24 AM

Hello, @mransaw. Welcome to the Community, we’re happy to have you here. This is a very strange situ... View Post

Messages are frozen after software update

Posted by 03-22-2023 05:44 PM in A Series & Other Mobile

My Galaxy a51 did a software update and now messages is frozen. I can receive but I can't type anything. View Post

03-28-2023 11:14 AM

Hi user0ySuSmlPS2, thank you for reaching out, and welcome to the Community. I can see how inconveni... View Post

A14 notification screen keeps dropping

Posted by 03-25-2023 03:12 PM in A Series & Other Mobile

When you get an icon that tells you there's a message you obviously swipe down from the top in the messages there. You can swipe it down at any... View Post

03-26-2023 10:29 AM

Thanks for the feedback I have tried a lot of those and I've had Samsung phones for years I had a no... View Post

A32 5G phone. Why can't I set different sounds for different notifications like texts vs. everything

Posted by 08-10-2021 11:11 PM in A Series & Other Mobile

On the Samsung A32 5G phone. Why can't I set different sounds for different notifications like texts vs. everything else like I could do on my... View Post

03-27-2023 08:46 PM

Check this out on YouTube. It may answer your question. Galaxy S23/S23 Ultra: How to Set Different N... View Post

A51 5G Can I record with both front & rear camera while I'm driving?

Posted by 03-26-2023 07:11 PM in A Series & Other Mobile

Can I record with both front & rear camera while I'm driving? View Post

03-27-2023 01:17 AM

Unfortunately not. But dashcams are getting really inexpensive for fairly decent models View Post

New system update broke swype and auto predict and auto correct on my keyboard

Posted by 03-24-2023 08:35 AM in A Series & Other Mobile

Hello i am wondering how to fix this. After doing a system update yesterday my phone no longer does swype. The settings show its active and i see... View Post

03-27-2023 07:30 AM

All that stuff is enabled. What finally worked for me was downloading the English language again und... View Post

Does the samsung galaxy a32 5g have Dual Audio ?

Posted by 03-25-2023 11:08 PM in A Series & Other Mobile

Can yell help? View Post

03-25-2023 11:16 PM

https://www.samsung.com/au/support/mobile-devices/setup-dual-audio/ : Thus site has instructions (Se... View Post

FEATURE REQUEST: reorder/sort Modes and Routines

Posted by 03-23-2023 06:32 PM in A Series & Other Mobile

I'm just getting started with the latest One UI 5 update. I really want to be able to reorder, or at least sort, the list of Modes. View Post

03-24-2023 08:57 AM

Thank you for your interest in sharing your ideas with Samsung. We appreciate your feedback and will... View Post

Adding live mode feature

Posted by 03-23-2023 11:31 AM in A Series & Other Mobile

can you guys consider adding a live mode feauture to photos? it would be cool to look back on and edit the pictures or save them as a video View Post

03-23-2023 03:43 PM

probably due to the processor. its on my a52, but it barely works to be honest (extremely laggy and ... View Post

How can you enable cookies on your phone?

Posted by 03-23-2023 08:19 AM in A Series & Other Mobile

How do you enable cookies on your phone View Post

03-23-2023 08:31 AM

This is a browser specific setting. For Samsung Internet, open Samsung Internet, click on the 3 line... View Post

Galaxy A14 missing screen recording

Posted by 03-22-2023 05:37 PM in A Series & Other Mobile

Hello I have a samsung galaxy a14 and for some reason there is no screen recording option which is strange as I even had it on my samsung galaxy... View Post

03-23-2023 07:50 AM

Thank you for reaching out. I can certainly understand your frustration with not being able to locat... View Post

I can't get my phone number transferred

Posted by 03-22-2023 04:45 PM in A Series & Other Mobile

Since these overpaid employees literally wanted me to do this myself I can't figure it out I have the transfer number etc,but they won't... View Post

03-22-2023 05:29 PM

@immacehole Transferring a phone number is a carrier operation. It has nothing that Samsung can help... View Post

A04 is hotspot error after update A0045FXXU1BVL3

Posted by 03-22-2023 04:39 AM in A Series & Other Mobile

A0045FXXU1BVL3Samsung you have designed the most stupid update ever A03 had the same issue now A04 With this update the hotspot tethering... View Post

03-22-2023 06:45 AM

Hello, We understand the importance of being able to use the Mobile Hotspot feature. This link provi... View Post

Samsung A20 won't connect to Phillips smart TV

Posted by 01-29-2020 07:41 PM in A Series & Other Mobile

I can not connect my phone to my Phillips smart tv. My phone and tv are both brand new. It worked once and that was it. View Post

07-01-2021 03:58 AM

Intranet vs internet You've got to visualize network or diagram it. There are at least 3 ways to con... View Post

How can I get my manual to display English?

Posted by 03-17-2023 03:47 PM in A Series & Other Mobile

My phone is running generic apps and my manual is in every language but English. I have a A03 bought from straight talk by my step dad that... View Post

03-21-2023 02:27 PM

Hello, @AnyBear. Allow me to assist, if you’re wanting to use the phone for yourself, and get rid of... View Post

New phone contact not in contact list

Posted by 03-20-2023 12:33 PM in A Series & Other Mobile

On Galaxy S53 phone - when I enter and Dave a new contact it does not appear in my contact list. Anyone have any suggestions? Thanks!! View Post

03-21-2023 10:09 AM

You're welcome have a great day View Post

I can't play cod on my Samsung galaxy j3 prime

Posted by 03-16-2023 02:58 AM in A Series & Other Mobile

Help any one i can play cod at all View Post

03-21-2023 09:29 AM

Hi jay1677, thank you for reaching out. To know compatibility with your J3 Prime, it is best to cont... View Post

How to erase or reset my phone?

Posted by 03-16-2023 11:13 PM in A Series & Other Mobile

I really like this device does anyone else know how to erase or reset my phone? View Post

03-21-2023 09:07 AM

Hi skotty1985, welcome to the Community, and thank you for reaching out! In addition to what @Porto ... View Post

Feature Request: A14 Screen Mirroring from drop down smart menu

Posted by 03-17-2023 06:13 PM in A Series & Other Mobile

Please issue an update for the Galaxy A14 5G so as to allow Screen Mirroring easily via the drop-down smart menu. Thanks. ... View Post

03-21-2023 08:35 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

I have an A12. How do I keep the screen on when on the phone is in use?

Posted by 03-18-2023 01:50 AM in A Series & Other Mobile

I have an A12. How do I keep the screen on when on the phone is in use? View Post

03-21-2023 08:23 AM

Hello, dbh2560, thank you for reaching out to us, and welcome to the Community. Can you elaborate on... View Post

My mobile does not show the names of my family and friends. Only verified?

Posted by 03-20-2023 04:33 PM in A Series & Other Mobile

S32 View Post

03-21-2023 06:44 AM

Hello, We understand the concern of not having your family and friends appear in your phone. This li... View Post

How to wirelessly charge my A14?

Posted by 03-20-2023 10:58 PM in A Series & Other Mobile

Hey guys. How do you wireless charge my galaxy A14? (This is the first problem I've had in a while) View Post

03-20-2023 11:43 PM

Oh ok thanks! View Post

A52 unable read messages or download pictures sent to me from what's App.

Posted by 03-13-2023 10:20 AM in A Series & Other Mobile

How can I fix this. View Post

03-18-2023 05:36 PM

Thank you for reaching out. I understand your concern with messages using WhatsApp. I recommend reac... View Post