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Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

(Topic created: 06-08-2024 05:12 AM)
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Fold & Flip Phones

Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

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o3Nini
Constellation
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Fold & Flip Phones
I did the update yesterday and I'm having trouble with my touch screen too
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kaylakh10
Asteroid
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I have to constantly restart my A54 after the latest update. Is there a way to fix the issue? I've also seen other people posting on Reddit that they've had the same issue. 

Please fix this. 

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EDIT ---------------------------------------------------

If anyone else is having this problem this is what tech support had me do to fix it:

RESET MY SETTINGS TO DEFAULT:
1 Navigate to and open Settings, and then tap General management. 
2 Swipe to and tap Reset, and then tap Reset all settings. 
3 Review the information, and then tap Reset settings. 
4 Tap Reset to confirm. Your device will restart after a few moments.


Another thing they suggested (that didn't work for me but may work for you) is a soft reset by holding both the power button and volume button down for about 7 seconds. 
 



Jamess467
Supernova
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Have you reached out to Samsung directly about this?
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kaylakh10
Asteroid
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Talking to tech support rn
kaylakh10
Asteroid
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