Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

[Mathman1117]

Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

[Jamess467]

Have you reached out to Samsung directly about this?

[kaylakh10]

Talking to tech support rn

[kaylakh10]

I think tech helped me solve the problem!

[Jamess467]

I'm glad he/she helped!

[ButtaBean_420]

I would try this go into Recovery Mode by Powering Off Phone > Power Back On Holding Both Side-Key and Volume Up (simultaneously) > scroll down (using Volume Buttons) to Wipe Cache Partition (select using Side-Key) > Select Yes > Then Reboot Device

[kaylakh10]

Thank you! I had done that to unfreeze it but the issue would repeat again later.

This is what support had me do to get it working correctly (for anyone having the same problem):
They had me reset my settings to default....

1 Navigate to and open Settings, and then tap General management.


2 Swipe to and tap Reset, and then tap Reset all settings.


3 Review the information, and then tap Reset settings.


4 Tap Reset to confirm. Your device will restart after a few moments.

It hasn't frozen up like that since!

[SamuraiDan24bjj]

Thanks for this, my phone is back to normal now. I'll spread the word to others...

[kaylakh10]

You're welcome! I'm glad this could help someone else too.

[SamuraiDan24bjj]

So I spoke to soon, the problem came back again after 24 hours. Using the internet is extremely slow again...this is ridiculous...

[Chux001]

Still not worked. I think it was as a result of the software update because that was when mine started and I just got my a15