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Original topic:

Samsung S20 not saving Raw photos

(Topic created: 11-25-2020 08:56 AM)
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Kanetic
Asteroid
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Galaxy S Phones

Hello everyone,

 

For some reason my Samsung S20 + 5G is only saving the jpg. copy of photos to my gallery. I have the "Save a raw and .jpg copy" setting engaged, but it did not seem to save a raw version of any of the photos I have taken. What seems to be the issue here? I cant seem to find a fix anywhere. Is there a setting I may have engaged that is inhibiting my ability to save in RAW? I'm so confused. 

 

Thanks

7 Replies
Kanetic
Asteroid
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Galaxy S Phones

I'm trying to take product photos to put up on my website using a light box. 

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Kanetic
Asteroid
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Galaxy S Phones

Thx! lol

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Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S Phones

@Kanetic Are you using Pro mode? If you notice the text around the setting, it only works when shooting in Pro mode. 

Kanetic
Asteroid
Options
Galaxy S Phones

I am using pro mode, yes. And I have "Save RAW copies" engaged in the "Save Options" but no RAW copies appear once the photos are taken...

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Kanetic
Asteroid
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Galaxy S Phones

Well, for some reason they are all of the sudden appearing, I feel dumb lol. Thanks guys. 

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Galaxy S Phones

what camera version do you have?

i have 11.5.02.4 and i get both raw and jpg when taking pic in pro mode

Leodgm
Constellation
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Galaxy S Phones

HI guys, 

I am experiencing the same issue.

Taking photos in PRO, saving option RAW enabled,  but still nothing is showing in my gallery.  Just JPG.

How can I solve this?  

 

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