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ā06-16-2024 06:48 AM (Last edited ā06-19-2024 02:27 PM by SamsungJustin ) in
Galaxy S21I was having issues with my wifi turning off on its own and sometimes not connecting at all. A software update was pushed to my phone last night. Wifi still keeps disconnecting. Can we get this fixed ASAP?
Solved! Go to Solution.
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ā06-16-2024 08:08 AM in
Galaxy S21Check and see what has Wifi control and go from there. My galaxy watch was disconnecting me from my wifi, once i figured that out, my phone has been fine.
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ā06-16-2024 08:28 AM in
Galaxy S21- Mark as New
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ā06-16-2024 08:44 AM in
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ā07-19-2024 10:07 AM in
Galaxy S21Go to your Samsung account and open linked devices, if you have a smart TV, it'll be shown under registered devices. here you'll find a device or devices that should not be there. This is the reason your wifi keeps going to sleep, someone has access to your phone, and can control all settings and ultimately your personal information.Remove them at once. After you have done this, reset your router (change wifi name, password) and your account password. once this is all done, you have to back up the changes in the Samsung Cloud. So you may also want to turn off auto sync to Cloud, so if this happens again you can restore your data from this point. I hope this helps and be careful of what websites you visit
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2 weeks ago in
Galaxy S21So I tried this..as i think i have tried everything under the sun. Worked for about a few hours...then boom...dropped bluetooth and wifi at the same time. Restarted phone and it came back on.
Samsung! obviously there is some sort of conflicting hardware/software issue where we are losing wifi/bluetooth but you don't have any permanent solutions. People are complaining from 21s to foldable phones so it can't be an isolated event.
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ā03-11-2024 07:10 PM in
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ā03-12-2024 03:49 AM in
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ā03-12-2024 09:17 PM in
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ā03-12-2024 07:14 AM in
Galaxy S21