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Original topic:

S22 ultra not receiving monthly security patch or one ui 6.1

(Topic created: 06-08-2024 12:22 PM)
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ph0x
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Galaxy S22

I bought my s22 ultra used-like new on Amazon in March and haven't gotten a security patch nor the 6.1 patch. Anyone know why?

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Samsung_Moderator
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Galaxy S22

Hi there, welcome to the Community, and thanks for reaching out. Updates are provided to you via the carrier. Samsung has no control over when users get their updates, so please check with them for further information. This thread explains everything: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/quot-Where-is-the-next-update-for-my-S...

If you need more information on how to update your device as well, here's a guide to show you the processes: https://www.samsung.com/us/support/answer/ANS00077582/ 

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ph0x
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Galaxy S22
Screenshot. 1717874580736.jpg
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hi there, welcome to the Community, and thanks for reaching out. Updates are provided to you via the carrier. Samsung has no control over when users get their updates, so please check with them for further information. This thread explains everything: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/quot-Where-is-the-next-update-for-my-S...

If you need more information on how to update your device as well, here's a guide to show you the processes: https://www.samsung.com/us/support/answer/ANS00077582/ 

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xxetxx
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Galaxy S22
It's June 16 and my S22 still hasn't received the Android 14 update with UI 6.0 and I go into the phone's settings in the security and privacy section and it shows that I have a pending update but I hit update and it doesn't nothing comes out, I also haven't received any security updates since October 2023 

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Henry22RJG
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Galaxy S22
Tienes que actualizar los servicios de Google
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xxetxx
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Galaxy S22
Ya no me sale para actualizar los servicios de Google1718596429602.jpg
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Blove24
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Galaxy S22
On mine I have the June 1st security update as of the other day last week thankfully on my s22 Ultra as it is up to date and it has the One UI 6.1 Android 14. So the software on mine is up to date
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JDM762
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Galaxy S22

I have a Galaxy S22 Plus. In Sept 2023 I switched from AT&T to Spectrum. My last security update was Sept !, 2023. When I check for updates it just says my phone is up to date. Yesterday, I spent 2 hours on the phone with Spectrum, Samsung, and AT&T. Samsung says they cannot update the phone, as updates come from the carrier. Both Spectrum and AT&T say they cannot update my phone because the updates come from the manufacturer. AT&T said they have had MANY complaints about The S22 series phone not updating, and phones with problems after updating. So I'm guessing there's a problem with Android 14 or One UI 6 on some of the S22 phones. And we will either get the update push when the problems are solved, or maybe not at all.  ???

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Besaking
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Galaxy S22

Hello, my S22 is still on android 13, one ui 5.1, has anyone experienced this, any solutions?

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JDM762
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Galaxy S22

I have a s22+. In September 2023 I switched from AT&T to Spectrum. The last security patch I received was September 1st 2023. No UI 6 and no Android 14. Yesterday I was on the phone 2 hours with Spectrum, Samsung, and AT&T. each of them claimed it was the others responsibility to push the updates.  I strongly suspect there are problems with many S22 series phones and Android 14, and they are either working on the problems or just not updating them. 

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