S23 ultra won't charge fast wirelessly

[DAN003]

So I purchased a 10k mag go powerbank and come to find out my phone is only receiving around 2 watts I also own a samsung wireless charging pad and then again it only charges at around 2-3 watts why is this occurring?

[josethesupervisor]

Have you checked if the fast charging is turned on in the device care

[DAN003]

Yes it was on

[josethesupervisor]

Then you might wanna take to a technician to get it expected you might have a faulty one

[DAN003]

Yeah I might have to