Original topic:

Anyone lost their contacts and settings suddenly?

(Topic created: 2 weeks ago)
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Shisaki
Asteroid
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Galaxy S24
So I've come to India to visit my family from the US and for whatever reason my 24 ultra started to act weird, some of my contacts disappeared, my stored credit card info (Samsung pass) all vanished, no idea why it happened, I had to use the ssung restore option but that did not bring back my credit card info, so I will have to manually add them back in. It didnt bring back the contacts that I lost too so what the **bleep** is going on guys? 
4 Replies
BlueSkies
Comet
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Galaxy S24
Make sure your Samsung account is still connected to your phone. Maybe when you were traveling you disconnected your Samsung account due to changing SIM cards?
Shisaki
Asteroid
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Galaxy S24
So no I did not change SIM cards yet, still have my us sim
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S24

@Shisaki Did you swap to a local SIM card? Something related to that may have been the cause. 

Credit Cards stored in Samsung Wallet are never restored from a backup. This is to prevent CC theft. 

Shisaki
Asteroid
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Galaxy S24
No I did not, but yeah my contacts did not get fully restored, I know because some of my WhatsApp contacts turned from names to numbers on the app
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