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I am trying to figure out if I need a tech to come out for our TV. There is a brown line running vertically across the screen. View Post 
Samsung_Moderator
Hello! @Trudelle92, Thank you so much for posting about this. I agree with @GaryB82 , Here is a link... View Post |
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I am noticing that the pre-installed apps load properly but then fail when playing video. Only Amazon and Netflix work. Hulu, peacock,... View Post
Samsung_Moderator
Hello! @Andy8 Thank you for posting about this. I completely understand your concerns with the pre-i... View Post |
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Looking for an HDMI switch thatvwill work with my QN50Q60 TV. This unit only has 3 HDMI ports and I need to switch/ split one port for my... View Post
Samsung_Moderator
Hello, @Bud21 I agree with the information @GaryB82 has provided. Please let us know if this help an... View Post |
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My one connect box is not sending HDMI signals to the TV. I've checked all of the devices and replaced HDMI cables which did not resolve the... View Post
Samsung_Moderator
Sadly no, there's no way to bypass the one connect. If you're getting a no signal error please check... View Post |
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When I watch TV via the antenna, I often use Timeshift as I have the opportunity to go back on the recording. But as I interpret the manual, you... View Post
Samsung_Moderator
Hey there Jorgen. Thank you for your idea and feedback - this particular company is a third party, a... View Post |
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Hi Team, I am writing to express my dissatisfaction and seek assistance regarding the Q70D TV I recently purchased. Despite being advertised on... View Post |
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Been trying for an hour to connect my TV to the Sony Bluetooth Speaker. The TV recognizes it, and gives me the option to pair and connect... but it... View Post
Samsung_Moderator
Just to be sure, have you verified the TV and soundbar have the most up-to-date software? Also, I fo... View Post |
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I have the Samsung Q60BA 75 inch TV, I like the TV but oddly there are built in apps that the TV will not let me uninstall. The software version is... View Post
Samsung_Moderator
Hello! I completely understand your frustrations with the built-in apps. I recommend reaching out to... View Post |
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I have a SAMSUNG QLED 55inch tv. Today I found a very hot and black spot on the bottom left corner of the tv. It was very hot that I can’t put my... View Post 
Samsung_Moderator
If you would, please reach out to one of the moderators here in a private message with the following... View Post |
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I have 4 65" QN95Bs used as horizontal monitors, with the oneconnect vertical behind them. They have a strange tendency to go black screen when... View Post 
LeoWyatt89
Sounds like a service-related matter with it continuing after having those parts replaced, usually t... View Post |
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If I go to the YouTube app and attempt to play the 8K content, I won't even get a 4320p (8K) option, only 2160p (even though the video clip is... View Post
LeoWyatt89
If you feel that it's not a membership or network issue, you would need to report this to Youtube Di... View Post |
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I received my 65" Frame TV on June 7, 2023. On June 12, 2024 the One Connect box stopped working and two days later I initiated a support... View Post
Samsung_Moderator
Hello, There, have you checked out the following site: HTTP://www.samsung.com/us/support/service/loc... View Post |
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TV: Q60C Cable Box: Xfinity XG1v4-A Model; AX014ANM The first day I got the TV and connected the cable box to it, the TV... View Post
Samsung_Moderator
Hi @Mocha0704! Along with the prior information shared by the community, I would suggest two other t... View Post |
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I have a 65" QLED tv that has been working great with my Denon AVR for 4 years. Last week the tv would not recognize the receiver. I changed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the information from @Robin621k does not help then this will r... View Post |
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Hi! I have been scouring the Internet and Q60 settings for a solution to this. I am trying to disable the "go home" function of the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not a feature that can be disabled. View Post |
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Samsung QLED TV (QE50Q60AUXXH). After switching on, screen is clear but reactst slowly, then after ~30-60 sec screen starts to fade from... View Post 
Samsung_Moderator
Hello, @Solracca I agree with @Diaboyos on service being needed in this particular case. Due to the ... View Post |
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I want to connect headphones to my TV. My headset uses the 3.5 mm TRS 3-pole jack. Will the USB A connection support the headphones with the USB... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This should work from the information that I could find online fr... View Post |
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Hello, I purchased a my Neo QLED 8K tv a little over a year ago. Today it randomly turned off and won’t turn back on. The red standby light is... View Post
Samsung_Moderator
Hey, first welcome to the community. My tv is the most important thing in my house. Without it my ki... View Post |
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I just recently replaced my Q60C (broke during a move) with a brand new Q60D, and I'm having some weird HDR issues with HDMI connected devices.... View Post
Samsung_Moderator
Hi there, Since this is occurring with multiple devices, and with different HDMI cables, we would re... View Post |
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Good day. I have a QN75 Samsung tv and I was wondering if I could use one of the USB ports for a game console and, if so, how do I access it? I... View Post 
SammyNerd83
Sorry no, you need to have an HDMI port to connect it to a game console. On TVs at least in my exper... View Post |
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It seems the audio (voice) does not match the video (mouth). Will the adjustment in the sound tab fix or will something else be required? View Post
Samsung_Moderator
The cable box would be the cause of the audio issues especially if this is not happening on any othe... View Post |
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