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Original topic:

No option to add app to home screen QN88D

(Topic created: 11-24-2024 01:27 AM)
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user4EEpzTuLc3
Constellation
Options
QLED and The Frame TVs

Hi all

I recently bought a QN88D Neo QLED TV. 

I've installed an app but cannot add it to the home screen of the TV. 

Editing the app list and viewing the drop-down menu on the app icon, there's no "add to home" option. 

This option appears on most the other apps, although not all I noticed. 

Is there a way to add this app to the home screen?

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello@user4EEpzTuLc3! Thank you for reaching out! Not all apps can be added, as it depends on whether the app is available in the Samsung Smart Hub or App Store. Since it's not able to be added there is nothing that can be done.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello@user4EEpzTuLc3! Thank you for reaching out! Not all apps can be added, as it depends on whether the app is available in the Samsung Smart Hub or App Store. Since it's not able to be added there is nothing that can be done.