Hi, are it just with mine The Frame TV these problems is: automatic art mode turning off after several days or hours after turning off TV box, with... View Post
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How do I change languages on my closed captioning on my QLED 55"? Thank you! View Post 
Pianodude58
Access the Settings Menu: Press the Home button on your remote control. Navigate to and select Setti... View Post |
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I have a 2021 The Frame 75" that has kicked the bucket and I'm looking to replace it with a 2024 75" The Frame TV. Currently the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I want to say that they should work, but to be 100% sure, I would... View Post |
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If we wall-mount the Samsung Frame TV using centre mount holes, will there appear to be a gap between the TV and the wall?. Also, can we use a... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! We do have no gap wall mounts for certain models. Regarding your ... View Post |
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Hello, My TV of 2 years, a QN82 suddenly had an unresponsive remote. replaced batteries, soft reset, hard reset, and even bought a new remote,... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. Typically, for remote control issues, if the r... View Post |
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I bought what I had understood is the Samsung flagship television and was very impressed but now the screen doesn’t work (sound works fine and I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that would require service; depending on the wa... View Post |
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Hi Samsung Community, I have a 2024 QN800D 8K Neo QLED TV (North America), and I’ve noticed something odd: Ambient Mode seems to be... View Post |
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Hi, Is it possible to install java 21 jdk on the tizen browser smart tv? If yes, how do i proceed step by step. If no, can you install... View Post
Samsung_Moderator
Hello! Thank you for reaching out! No this is not possible to download on the TV. View Post |
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hi ! i'm wondering if someone can help me. i like to fall asleep with music on. typically ambient music from youtube. on my old roku, i never... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this option is not available on our TVs. I apologi... View Post |
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When the great server crisis happened, I didn't immediately know it wasn't an issue on my end, so I troubleshooted and unfortunately... View Post |
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Good morning. I have a 55" Q8DT, Model QN55Q8DTAFXZA. I purchased a new Nintendo Switch 2 and have everything hooked up fine. However there... View Post 
ZenithanGunn47
I’ve got a QN85C and I can’t get HDR working and looking decent. With HDR enabled on the switch 2 an... View Post |
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Subject: Product Suggestion – A Samsung “DeXtop TV” That Replaces Laggy Smart TVs Hello Samsung Team, I’m writing as a passionate Samsung user... View Post |
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My remote is fully charged, the red light on top is constantly on, and the buttons are nonresponsive. View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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I unboxed my new Neo QLED 65” TV 2 nights ago (purchased from Amazon), set it up, and there are very prominent horizontal lines/stripes across the... View Post 
Samsung_Moderator
That's great to hear! Please feel free to send any moderator a private message if you have any quest... View Post |
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Hello! I'm trying to sort out how to make HDR work correctly with my Samsung QLED QN85C. I have HDMI+ Enabled for all inputs, Game Mode... View Post |
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Bought my 65” Frame from Costco on 5/31/25 and from that time, I have been trying to activate the free two year art promotion with now luck.... View Post |
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There is a thick black line on the screen that does. Or go away, it was a yellow line for a few weeks which wasn’t too obvious but now it is... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If this is occurring on the sources, then this will require servi... View Post |
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My new Frame Pro cannot see the Wireless One Connect Box. I have done lots of searching online, spoken twice to Samsung Tech Pros (they clearly did... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, I do not see a way to reset the One Connect itself... View Post |
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Hi Samsung Community, I need some help or advice regarding an issue with my Samsung TV. I purchased the TV - Model No: QN75QN95BAF - on... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Since none of the troubleshooting has helped, this will require s... View Post |
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i just got the Samsung Frame TV during Prime Day, and I’m running into an issue I can’t find anywhere else online. Whenever I go to the art... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV. You can use t... View Post |
