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Original topic:

Can't send MMS text on Galaxy phone

(Topic created: 03-12-2021 04:37 AM)
Jeybo
Astronaut
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Samsung Apps and Services

I recently got a s21 ultra with AT&T service. I am unable to send picture texts via MMS. Any suggestions? 

 

 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439 If the MMS is still not working, you will need to follow up with your service provider for additional troubleshooting.



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14 Replies
usercOpGrJqpKL
Asteroid
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Samsung Apps and Services
did you do a recent update? my phone 21 ultra is currently updating and I'm scared... updates seem to mess up battery life.. connection and messaging the phone worked perfectly out of the box and I have to send back this one..
Cyberbuilder
Galaxy
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Samsung Apps and Services
Make sure your APN settings are set properly.
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rkj
Astronaut
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Samsung Apps and Services
4888. 4888488 I don't remember
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rkj
Astronaut
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Samsung Apps and Services
my :mobile_phone: I don't know what the heck I'm doing
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user751201tmO21
Honored Contributor
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Samsung Apps and Services
Using "which" messaging app?
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Jeybo
Astronaut
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Samsung Apps and Services
message+, samsung message, google messaging. I have tried all those
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Jeybo
Astronaut
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Samsung Apps and Services
I have used message+, samsung message and google messaging. It doesn't matter which message app I try. I have had phone and sim card replaced. New one is doing same as old. one.
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KCrosby
Asteroid
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Samsung Apps and Services
did you check your settings within the messaging app to see if the MMS limit is lower than your picture size?
Jeybo
Astronaut
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Samsung Apps and Services
I can send thru FB messenger.