Using a third party dock

[msilverjj]

Hi,

I have purchased a Galaxy Book 4 Snapdragon with usb4 ports.  I have attached a Microsoft Surface usb4 dock to the power usb4 socket on the computer.  The usb settings shows usb4 host 1 has the dock attached so it has been recognized.  However, it isn't showing or accessing the ethernet connection on the dock even though that is plugged in to my network.  Is there a setting issue or is the problem more fundamental?

The usb4 information shows this:

USB4 host router 1:- Topology ID: 0:0:0:0:0:0:0

Surface USB4 Dock:- Manufacturer: Microsoft, Topology ID: 2:0:0:0:0:0:0

Active routers

Manufacturer name: Qualcomm Technologies, Inc.

Model name: Snapdragon 01A

Domain ID: 0x2

Device instance ID: USB4\QCOM0CD10001\3&32c32333&0&USB4_DEVICE_01

Topology ID: 0:0:0:0:0:0:0

Silicon vendor ID: 0x05c6

Silicon product ID: 0x0938

Silicon revision: 1

Firmware version: 2.71

USB4 version: 1.0

Total DP IN adaptors: 2

Tunneled DP IN adaptors: 0

Unavailable DP IN adaptors: 0

----------------------------------------------------------

Manufacturer name: Microsoft

Model name: Surface USB4 Dock

Device instance ID: USB4\VID_0BDA&PID_5490\5&1f2e759c&0&2

Topology ID: 2:0:0:0:0:0:0

Silicon vendor ID: 0x0bda

Silicon product ID: 0x5490

Silicon revision: 17

Firmware version: 5.3

Unit vendor ID: 0x045e

Unit product ID: 0x0870

Unit revision: 1

Current bandwidth (down/up): 40Gbps/40Gbps (Gen 3, dual lane)

USB4 version: 1.0

----------------------------------------------------------

So it looks as if it is connected and working.

Any thoughts?