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UPDATE: I have no sound even through the eArc port. Sound only comes from the TV So I usually have my PC hooked up to HDMI port 1... View Post 
Members_Bnzohsc
Same exact problem for me too. Wifi connection works, eARC stopped working. View Post |
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Hi, I have a Samsung Q700B Soundbar and ive bought a new Sony Bravia KD-43X75WL tv and im having compatability issues, my issues are that the... View Post |
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My samsung surround sound Q67CT update firmware to Q6CT, anyone can help please! View Post 
Samsung_Moderator
I would recommend attempting to update to the correct software using the USB method found here: http... View Post |
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After re-mounting the rear speakers on the wall and hid the wires, my SWA6000 cannot link back to my unit HT-F6500W. I tried to reset the... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I recently purchased a Samsung frame speaker and I can tell you this product is absolutely horrible and the customer support all the way up to the... View Post |
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I saw recently that Samsung had fw1020 on the website. I couldn't install it. Since I don't have a micro usb thumb drive. I've been... View Post |
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Samsung Q990D connected to LG C1 display via eARC. Problem has presented itself with both Apple TV and Sky Stream box (and indeed internal apps on... View Post
Samsung_Moderator
If none of the troubleshooting is helping, the only other option would be service. Depending on your... View Post |
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Will not power on. I've tried all general checks and still no power. Fuse? View Post |
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Have the Samsung ultra slim HW-S801D soundbar with a 2022 Frame TV (QN65LS03BAFXZA) connected via wireless Q-Symphony. I set up the bar, connected... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Restarting your router and then making sure that both your soundb... View Post |
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I have noticed that, over the last couple of months or so, TV show scenes that are normally mildly echoy have starting being really overemphasized,... View Post |
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This soundbar goes into the BT pairing mode but doesn't display on cell phone to discover it and connect it. I tried multiple hard resets but... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I do actually have a link with a few additional step... View Post |
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Hello, I have a Samsung HT-F9750W home theater system with SWA-6000 wireless module for surround speakers. However, I often face an issue where... View Post |
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Q symphony losing connection between tv & q990d soundbar. Router is set to 2.4ghz only, 5ghz disabled. Going into router settings, both the tv... View Post 
Chris_risky
I used WiFi 5Ghz, channel 48.As it was frequently disconnecting, i connected the tv with the unit us... View Post |
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Hi everyone !My SWA-9500S/F rear speaker were perfectly working since yersterday.One of them just stop working. There is no LED (nor blue or red),... View Post
Samsung_Moderator
Hello @Tow3rgat3! Thank you for reaching out! It seems you have done the relevant troubleshooting fo... View Post |
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I have a HW-Q935C. When I plug power cable to subwoofer, blue led blinks 6-7 times and then turn off. Red led blink once and the turn off. Nothing... View Post |
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I have an older soundbar that has worked great. I have been using it with my laptop at work for speakers. I had to disconnect it from my laptop... View Post
Samsung_Moderator
I see how this can be frustrating since no troubleshooting is helping service would be the only solu... View Post |
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Hi all, I just bought a brand new HW-S61D soundbar. I wanted to get one with a subwoofer, but the Samsung support person talked me into this... View Post 
Members_mFWDIi6
I was able to pair a PSWR45BB to my HW-S61D that came from a HW-Q6CB. I had to manually pair it thou... View Post |
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Which Samsung subwoofers are compatible with HW-Q700B Soundbars? Thanks and God bless. View Post
Samsung_Moderator
Hello@HW-Q700B! Thank you for reaching out! To make 100% sure I would recommend reaching out to our ... View Post |
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Central unit soundbar works fine, whether hardwired or wireless. THe speakers don't join in. Blue light is steady for all the speakers and... View Post |
