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My samsung surround sound Q67CT update firmware to Q6CT, anyone can help please! View Post Hello @userMeQOSe1DqN! Thank you for reaching out! Could you go into more detail about the questions... View Post |
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I recently purchased a Samsung frame speaker and I can tell you this product is absolutely horrible and the customer support all the way up to the... View Post |
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I saw recently that Samsung had fw1020 on the website. I couldn't install it. Since I don't have a micro usb thumb drive. I've been... View Post |
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Samsung Q990D connected to LG C1 display via eARC. Problem has presented itself with both Apple TV and Sky Stream box (and indeed internal apps on... View Post If none of the troubleshooting is helping, the only other option would be service. Depending on your... View Post |
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Will not power on. I've tried all general checks and still no power. Fuse? View Post |
Have the Samsung ultra slim HW-S801D soundbar with a 2022 Frame TV (QN65LS03BAFXZA) connected via wireless Q-Symphony. I set up the bar, connected... View Post Hello! Thank you for reaching out! Restarting your router and then making sure that both your soundb... View Post |
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I have noticed that, over the last couple of months or so, TV show scenes that are normally mildly echoy have starting being really overemphasized,... View Post |
This soundbar goes into the BT pairing mode but doesn't display on cell phone to discover it and connect it. I tried multiple hard resets but... View Post Hi there, Thanks so much for asking about this. I do actually have a link with a few additional step... View Post |
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Hello, I have a Samsung HT-F9750W home theater system with SWA-6000 wireless module for surround speakers. However, I often face an issue where... View Post |
Q symphony losing connection between tv & q990d  soundbar. Router is set to 2.4ghz only, 5ghz disabled. Going into router settings, both the tv... View Post I used WiFi 5Ghz, channel 48.As it was frequently disconnecting, i connected the tv with the unit us... View Post |
Hi everyone !My SWA-9500S/F rear speaker were perfectly working since yersterday.One of them just stop working. There is no LED (nor blue or red),... View Post Hello @Tow3rgat3! Thank you for reaching out! It seems you have done the relevant troubleshooting fo... View Post |
I have a HW-Q935C. When I plug power cable to subwoofer, blue led blinks 6-7 times and then turn off. Red led blink once and the turn off. Nothing... View Post |
I have an older soundbar that has worked great. I have been using it with my laptop at work for speakers. I had to disconnect it from my laptop... View Post I see how this can be frustrating since no troubleshooting is helping service would be the only solu... View Post |
Hello 🙂I'm struggling with cfg sound from PC to Samsung S95B. My living room setup: *PC GPU - RTX 4080 Super*PC connected... View Post |
Hi all, I just bought a brand new HW-S61D soundbar. I wanted to get one with a subwoofer, but the Samsung support person talked me into this... View Post I was able to pair a PSWR45BB to my HW-S61D that came from a HW-Q6CB. I had to manually pair it thou... View Post |
Which Samsung subwoofers are compatible with HW-Q700B Soundbars? Thanks and God bless. View Post Hello@HW-Q700B! Thank you for reaching out! To make 100% sure I would recommend reaching out to our ... View Post |
Central unit soundbar works fine, whether hardwired or wireless. THe speakers don't join in. Blue light is steady for all the speakers and... View Post |
Hello, I have several R1 wireless speakers in my home. I have used them with pandora with no issue for years. Recently I have signed up for... View Post Hello! Thank you for reaching out! Unfortunately, this is a compatibility issue. As it is no longer ... View Post |
I purchased a HW-Q990D Soundbar and have it connected to an Nvidia Shield Pro via HDMI 2.1 cable. Soundbar then connects to the Samsung Q90 TV via... View Post Thank you for your help! Kodi is now working correctly, and the soundbar properly displays DTS-MA an... View Post |
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So I just got this soundbar a few days ago and I have some audio delay with certain apps like Netflix or some of the movies or shows I bought, it... View Post |
I just setup my new HW-Q990D and am trying to figure out the quirks of this thing. My biggest issue so far is playing music. I have the internal... View Post Amazon Music nor Alexa customer support could help. They said they would get back with me. That was ... View Post |
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