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Why does the battery drain so fast on my Galaxy Book5 Pro 360 when its fully turned off? It will be on 80%(because it stops at 80% to save the... View Post 
DFWTechGuy
That much drain while the laptop is fully shut down doesn't seem normal. I'd first make sure Fast St... View Post |
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I’m using a Galaxy Book4 with a Galaxy phone and have both Samsung Flow and Microsoft Phone Link available. For those who have used both, which one... View Post 
cythiawhite
Agreed, Phone Link notifications are incredibly fast! Do you notice if it drains your phone battery ... View Post |
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Hello, I recently received a Samsung Galaxy Book 6 Pro NP940XJG-KG1US (14 inch, 32 GB RAM, US model). I am currently located in... View Post 
Andrei_Țurcan
Update (August 12, 2026) Today I installed the latest BIOS update provided via Samsung Device Care (... View Post |
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Hello, I am experiencing an intermittent networking issue on a Samsung Galaxy Book4 Edge. The laptop remains connected to Wi-Fi and normal web... View Post
DFWTechGuy
Since Edge still works while Outlook, Microsoft Store, and Samsung apps lose connection, it sounds m... View Post |
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Samsung Galaxy Book4 Edge 14 Snap-12C/16/512/AMOLED Copilot+ PC Turned it off yesterday with about 25% capacity and this morning it... View Post 
ceciliazhu
You can try the following methods:1. Unplug the charger and disconnect all external devices.2. Press... View Post |
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I use a 1TB Samsung T7 Shield portable SSD to offload camera footage from my laptop. Every time I copy a folder larger than 100GB, the transfer... View Post
cythiawhite
Thanks, Levi! I'll try a different direct cable and check Samsung Magician next. View Post |
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Lately, when my friend was saving files to her Samsung T7, it kept freezing. She ran a Surface Test scan with MiniTool Partition Wizard and found... View Post
ceciliazhu
Okay, thanks! In the future, if I run into issues with other hard drives, I'll use the Surface Test ... View Post |
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I'm planning to upgrade my PC, and I've noticed that many people prefer buying a Samsung SSD together with Samsung RAM. The most common... View Post 
jasonmiller11tt
No, matching brands isn’t necessary. SSD and RAM work independently, so Samsung SSD + Samsung RAM wo... View Post |
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Hi everyone, I recently bought a Samsung Galaxy Book 4 Edge, and overall I'm happy with it. However, I've noticed that the battery seems... View Post
DFWTechGuy
I've seen this happen on new laptops while Windows is still downloading updates and indexing files i... View Post |
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Hi Since a week my fingerprint device is not recognized constantly, When i look in the device manager it says currently this hardware device is not... View Post 
Hanstenberge
HiYes all the things you suggested I already did. The problem is in the hardware of the powerbutton/... View Post |
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I have a Samsung laptop with an annoying intermittent problem. The cursor disappears. The laptop is Model NP7300QED. The problem is no... View Post
DFWTechGuy
Since the external mouse works, it sounds like the issue is with the touchpad rather than Windows it... View Post |
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Hello, I have found a reproducible Modern Standby power-management issue on my Samsung Galaxy Book5 Pro 16. System information:- Model: Samsung... View Post 
cartergray70543
Your report is well documented and the issue looks reproducible. Since a restart consistently fixes ... View Post |
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@ links to members Found my old Samsung RVS10 deep in my closet 🙂 I must have be signed in my name is showing, but have no clue... View Post 
Samsung_Moderator
Hello MrsRish, We would love to assist with this concern however we do have to advise support for US... View Post |
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Anyone know how I can fix my book 4 edge it won't turn on or react to restarting it yes I tried the pressing of the power button even other... View Post
Samsung_Moderator
Hello minasarahi, We are sorry to hear about the issue with the galaxy book and absolutely will assi... View Post |
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My younger brother has been using his Galaxy Book5 Pro for about six months. Initially, the fingerprint scanner on the power button worked almost... View Post
ceciliazhu
Okay, thanks for the suggestions! I'll try the steps you mentioned one by one, including deleting an... View Post |
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Even at max brightness, the glossy screen acts like a mirror outside. Did anyone find a high-quality matte screen protector that fits? View Post |
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There was a recent update to my laptop, which may have caused corruption to Samsung Pass, or a Google update that did. I opened Pass from an... View Post |
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I've noticed recently that during video conferences, if I open just a few web pages and Excel, the fan runs continuously and the noise is quite... View Post
ceciliazhu
Thanks for the suggestion. I checked the Task Manager. There was no significant anomaly in CPU usage... View Post |
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Hi, I have purchased a Galaxy Book 4 Snapdragon with usb4 ports. I have attached a Microsoft Surface usb4 dock to the power usb4 socket on the... View Post |
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It is actually normal for your Samsung devices to get warm. It normally happens when you do heavy/medium tasks. Take the Galaxy A16... View Post
cythiawhite
Totally agree with this! It's completely normal and nothing to panic about. I've noticed the exact s... View Post |
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Hello, today I updated to P11AMA firmware. What is new in the firmware? View Post 
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I need a replacement keyboard wireless, keyboard number as5k6pwi its pretty old View Post
Samsung_Moderator
Hello userorrK2JLz8r, Welcome to our Samsung Community. It will be our pleasure to direct you to our... View Post |
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Posting a detailed, crash-dump-analyzed bug report in the hope Samsung can push a fixed driver via Samsung Update. SYMPTOM On my Galaxy... View Post |
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I recently replaced the old HDD in my computer with a Samsung SSD (Samsung 970 EVO Plus 1TB) and used MiniTool Partition Wizard to clone my... View Post
ceciliazhu
Okay, thanks for the explanation. I'll give the method you provided a try first. View Post |
