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backlight bleeding in book 4

(Topic created: 07-19-2025 11:33 PM)
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chandravamsi
Constellation
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Computers

I bought galaxy book 4 past 5 days in this screen has back light bleeding issue.not in all conditions where the brightness should be 100% and dark situations a small white light in bottom of the screen. Should i go to service center or not.backlight bleed.jpg

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello! Thank you for reaching out! If this is occurring after a restart on the laptop then this will require service. As you have recently purchased this laptop a exchange would be recommend. 




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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! If this is occurring after a restart on the laptop then this will require service. As you have recently purchased this laptop a exchange would be recommend. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.