JUMP TO SOLUTION Solved

Original topic:

backlight bleeding in book 4

(Topic created: 07-19-2025 11:33 PM)
1366 Views
chandravamsi
Constellation
Options
Computers

I bought galaxy book 4 past 5 days in this screen has back light bleeding issue.not in all conditions where the brightness should be 100% and dark situations a small white light in bottom of the screen. Should i go to service center or not.backlight bleed.jpg

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! If this is occurring after a restart on the laptop then this will require service. As you have recently purchased this laptop a exchange would be recommend. 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! If this is occurring after a restart on the laptop then this will require service. As you have recently purchased this laptop a exchange would be recommend.