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Original topic:

Samsung Cloud backup issues

(Topic created: 10-25-2021 01:25 PM)
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user_ams007
Planetary Samsung Care Ambassador
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For some reason The Samsung cloud app will not completely backup all applications except for the Home screen settings, is any one experiencing this issue 
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notforhire
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mine backs up fine
user_ams007
Planetary Samsung Care Ambassador
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Thanks for the reply
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user751201tmO21
Honored Contributor
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I mostly use SmartSwitch for backups, but for redundancy, I also use Google One and OneDrive

No issues here (though I don't use Samsung Cloud)
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user_ams007
Planetary Samsung Care Ambassador
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It's just the home screen settings, I also use, a usbc flash drive via smart switch and Microsoft Onedrive
USBetaModerator
Beta Moderator
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Hello @user_ams007 ,

Are you referring app data itself being backed up to cloud ?

Regards
One UI Beta Team

 

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user_ams007
Planetary Samsung Care Ambassador
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All data backups are fine except for the home screen settings, it freezes at 75 percent
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