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Bluetooth Issue with Update?

(Topic created: 04-30-2025 05:36 PM)
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babybird8280
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None of my Bluetooth devices are staying connected since the update. It's draining my batteries. My watch wont atay connected long enough for me to re-pair after doing all the normal troubleshooting. My Buds Pro 2s keep cutting out and so does my car's Bluetooth radio. 
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Samsung_Moderator
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Hello babybird8280, Welcome to the Community. We understand how frustrating it is when the Bluetooth will not stay connected.

Take a look at the Best Practices after an Update thread and try some of those steps: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871

@CaryS21UltraS24Ultra has a great suggestion also of resetting the network settings.

We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

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I had the same issues after the first One UI7 rollout. Was on with support. They had to reset my network settings and after re-pairing everything and reconnecting to wifi, everything is working fine now. Make sure you get the latest security update. There's bug fixes in it. Hope This helps
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Samsung_Moderator
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Community Manager
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Hello babybird8280, Welcome to the Community. We understand how frustrating it is when the Bluetooth will not stay connected.

Take a look at the Best Practices after an Update thread and try some of those steps: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871

@CaryS21UltraS24Ultra has a great suggestion also of resetting the network settings.

We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

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