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04-30-2025 05:36 PM (Last edited 04-30-2025 05:37 PM ) in
Fold & Flip PhonesSolved! Go to Solution.
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05-01-2025 06:54 AM in
Fold & Flip PhonesHello babybird8280, Welcome to the Community. We understand how frustrating it is when the Bluetooth will not stay connected.
Take a look at the Best Practices after an Update thread and try some of those steps: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871
@CaryS21UltraS24Ultra has a great suggestion also of resetting the network settings.
We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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04-30-2025 06:23 PM (Last edited 04-30-2025 06:25 PM ) in
Fold & Flip Phones
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05-01-2025 06:54 AM in
Fold & Flip PhonesHello babybird8280, Welcome to the Community. We understand how frustrating it is when the Bluetooth will not stay connected.
Take a look at the Best Practices after an Update thread and try some of those steps: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871
@CaryS21UltraS24Ultra has a great suggestion also of resetting the network settings.
We also recommend submitting feedback to Samsung using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
