Im starting to noticing my phone is glitching before I unlocked it like im seeing double signal, battery percentage wifi bar and home buttons i already restarted 2 times
Hello Jred409, Welcome to the Samsung Community! We know how frustrating seeing double icons on your phone can be. Here are some troubleshooting steps you can perform.
1. Perform a factory reset: A factory reset will return the phone to its original settings, which can resolve persistent software glitches. Navigate to Settings > General management > Reset > Factory data reset. Select Reset and then Delete all to confirm. Note: This will erase all data on your phone, so ensure you back up any important files first. 2. Test after reset: After the reset, set up the phone as new, without restoring from a backup. This allows you to see if the issue is related to a specific app or setting. 3. Contact Samsung Support: If the glitches continue after a factory reset, it's possible there's a hardware problem with the device, such as a faulty screen. Contact Samsung support for further assistance. Please let us know if this helps!
Hello Jred409, Welcome to the Samsung Community! We know how frustrating seeing double icons on your phone can be. Here are some troubleshooting steps you can perform.
1. Perform a factory reset: A factory reset will return the phone to its original settings, which can resolve persistent software glitches. Navigate to Settings > General management > Reset > Factory data reset. Select Reset and then Delete all to confirm. Note: This will erase all data on your phone, so ensure you back up any important files first. 2. Test after reset: After the reset, set up the phone as new, without restoring from a backup. This allows you to see if the issue is related to a specific app or setting. 3. Contact Samsung Support: If the glitches continue after a factory reset, it's possible there's a hardware problem with the device, such as a faulty screen. Contact Samsung support for further assistance. Please let us know if this helps!
