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Fold & Flip PhonesHey userbh99HQwgIr! Thanks for visiting the Community. I realize these issues can be so frustrating, let's see if we can get this situated for you as soon as possible. I recommend giving this link a shot: https://www.samsung.com/us/support/troubleshoot/TSG10001529/
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
http://www.samsung.com/us/support/service/location
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
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