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Secure Folder and Biometrics

(Topic created: 10-03-2025 10:07 AM)
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loc_dek
Constellation
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Fold & Flip Phones

I have a Fold 6 and since the last update to One UI 8.0 there is an issue with Secure Folder and Biometrics.

I have all my banking apps into the Secure Folder. I would use a pin to open the Secure Folder and then I could connect to those apps with my fingerprint since I enabled biometric auth on all those apps.

Since the update I cannot connect with my biometrics to those app and I get an error message saying I need to configure my biometrics in the settings. In the settings I have my fingerprint registered.

I noticed that in the settings of the Secure Folder there is also a biometric options. I added my fingerprint there which allows me to unlock the folder with my fingerprint rather then the pin but in the apps I still can't use my fingerprint.

I hope you can help me out figuring this issue.

1 Solution


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Solution
loc_dek
Constellation
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Fold & Flip Phones

I managed to make it work eventually by restarting the phone.
Ultimately I think in the secure folder you need to add a biometric, either fingerprint or face and then restart the phone to then use the biometric in the folder apps.

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4 Replies
Oxford
Honored Contributor
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Fold & Flip Phones
You have to re-register your fingerprint(s) in Secure folder.
Solution
loc_dek
Constellation
Options
Fold & Flip Phones

I managed to make it work eventually by restarting the phone.
Ultimately I think in the secure folder you need to add a biometric, either fingerprint or face and then restart the phone to then use the biometric in the folder apps.

Oxford
Honored Contributor
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Fold & Flip Phones
Isn't that basically exactly what I noted?
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userVjY8HIhKRv
Constellation
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Fold & Flip Phones

There's seperate fingerprints in secure folder, you need to add. In the secure folder page click the 3 dots and click settings. After that in the top u can see one setting called Secure Folder lock and biometrics, click that and register your fingerprint.