Original topic:

Ads

(Topic created: Thursday)
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bruiser5445
Constellation
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A Series & Other Mobile
How do I stop these ads from showing up on my lock screen all the time?
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1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Hey @bruiser5445 and welcome to the Community! I read that you were having issues with ads on your device and I want to see if I can provide a solution for you. I want to let you know some apps may display unwanted or unexpected ads, even when not using that app. To stop this uninstall the app, or block notifications.

  1. Navigate to Settings > Notifications > Advanced settings > Notification history.
  2. Review the apps listed to identify the offending app.
  3. Tap and hold the app in the list to turn off, or otherwise manage notifications for that app. If the app doesn't allow notification control, you can uninstall the app.

Some apps also tend to abuse the ability to display on top of other apps to show ads. Typically the only option to stop them from displaying ads is to uninstall the app, but the guilty app can be difficult to find and uninstall.

  1. Navigate to Settings Apps More options Special Access Appear on top.
  2. Review the list of apps, it may be an obvious choice. Not many downloaded apps should need this ability.
  3. Turn off the permission for any suspect apps. Next time the app wants to display an ad, it will ask for the permission to be enabled again.

Thank you for visiting and I hope this helps!




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14 Replies
JohnDairy
Asteroid
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A Series & Other Mobile
What Ada specifically? I haven't seen any on any of my Galaxy devices ever.
bruiser5445
Constellation
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A Series & Other Mobile
Ads for tictoc and temu and everything pop up at the bottom of the screen
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JohnDairy
Asteroid
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A Series & Other Mobile
Hmmm. Can you attach a screenshot?
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bruiser5445
Constellation
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A Series & Other Mobile
It won't screenshot because it's on lock screen
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JohnDairy
Asteroid
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A Series & Other Mobile
Hmm. What phone are you using?
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SammyGuy
Asteroid
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A Series & Other Mobile
I see it at work all the time. Go to edit your lock screen and disable "glance ai wallpaper" or something to that effect. If it's what I'm thinking of. It's related to Glance AI wallpaper plugin
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JohnDairy
Asteroid
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A Series & Other Mobile
Interesting. I have a Z Fold 5, and I haven't seen any ads on mine. Is this a new budget phone thing from Samsung?
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SammyGuy
Asteroid
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A Series & Other Mobile
Not really sure. It's related to Glance AI which is a smart AI lock screen companion that you can download from the Galaxy Store. I never had it on my phone but it looks like it may have been part of an update possibly. It's been spotty where I've seen it. I never got it on my 26 Ultra
AAbbott
Halo
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A Series & Other Mobile
If you determined that the ads are coming from that app, uninstall the app. It may have come with your update, but it did not come from Samsung. If you have a carrier branded phone it is likely one of their "bonus" software additions.
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