- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ07-07-2026
11:01 AM
(Last edited
3 weeks ago
by
SamsungRob
) in
I have noticed when I bought the correct wall adapter to charge my note 9, it doesn't charge like it should. It says 7 8 hours to get fully charged. When it is a 15 watt charger for my note 9, it should charge 2 hours and 45 minutes to complete to 100%. why is this happening ?
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
3 weeks ago in
Galaxy Note PhonesHello nikko26,
Welcome to the Samsung Community!
I understand you're experiencing issues with your device charging slowly and not holding a charge as expected. Slow charging and rapid battery drain can definitely be frustrating.
To help narrow down the cause, I have a couple of questions:
- Are you using an official Samsung charger, or is it a third-party (aftermarket) charger?
- Does the charger provide the recommended wattage for your specific device model?
Iโd like to rule out the charger as a possible cause before we move on to other troubleshooting steps. Once we confirm the charger and its specifications, we can look further into the device, charging port, battery health, or software settings
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ07-07-2026 11:09 AM in
Galaxy Note PhonesIf you've found my post to be helpful, Please like my Comments โโโ.
If my response resolved your issue, please press the Like and โโโ to Accept as Solution button.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ07-07-2026 11:16 AM (Last edited โ07-07-2026 11:26 AM ) in
Galaxy Note Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
3 weeks ago in
Galaxy Note PhonesHello nikko26,
Welcome to the Samsung Community!
I understand you're experiencing issues with your device charging slowly and not holding a charge as expected. Slow charging and rapid battery drain can definitely be frustrating.
To help narrow down the cause, I have a couple of questions:
- Are you using an official Samsung charger, or is it a third-party (aftermarket) charger?
- Does the charger provide the recommended wattage for your specific device model?
Iโd like to rule out the charger as a possible cause before we move on to other troubleshooting steps. Once we confirm the charger and its specifications, we can look further into the device, charging port, battery health, or software settings
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.