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How do I get my note 10 plus to download system update using mobile data?

(Topic created: 04-26-2021 08:53 PM)
Luckycharm36
Astronaut
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Galaxy Note Phones
How do I download the latest system update using mobile data instead of wi-fi?
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

If your carrier allows downloads over mobile data, go to Settings< Software Update<Turn off Auto Download over Wi-Fi. If the feature is not available, you will need to contact your service provider for additional assistance. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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CasaDeBlanco
Astronaut
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Galaxy Note Phones
I have that same problem. Older models had the option to select in System settings for "over Wifi, over Data, over both, download automatically, always ask" etc. I am not around wifi all the time and just want to get it done when it is available instead of waiting until I can be on a wifi connection. I have searched many times through all the settings and have not found the option to allow it.
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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

If your carrier allows downloads over mobile data, go to Settings< Software Update<Turn off Auto Download over Wi-Fi. If the feature is not available, you will need to contact your service provider for additional assistance. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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