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Original topic:

Keyboard keeps going away while typing

(Topic created: 02-21-2024 09:16 AM)
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vader7071
Constellation
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Galaxy Note Phones

Specs: Samsung Note 20 Ultra 5G - Verizon Wireless
Latest Software Update: N986USQS6HXA1 (System Update 46)

I did the Security Update 46 last night, and since then, every time I try to use my keyboard (default Samsung keyboard), I click in the area to type (like to text), and I get anywhere from 3 to 10 characters typed in, then the keyboard goes away. Sometimes it pops right back up, sometimes I have to re-tap in the text area to get it come back. I have tried this on multiple apps (Verizon Message+, LastPass, the Samsung email app, Samsung Calendar app, even trying to manually enter my PINs in).

I have tried rebooting the phone and it did not fix the issue.

How do I fix this?!?!?! Before I could send a simple text, now I end up sending 7 or 8 partials because the keyboard moves and I end up hitting send.

1 Solution


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Solution
Robin621k
Neutron Star
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Galaxy Note Phones
Try performing a wipe cache partition.
Power off device.
While the device is off, hold down the power button and the volume up button simultaneously. When you feel a vibration, let go of the buttons. You will now be in the bootloader, using volume up and down for scrolling, power button for OK, scroll down to Wipe cache partition, press OK, scroll to yes, OK.
Reboot now, OK.

This should work

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3 Replies
Solution
Robin621k
Neutron Star
Options
Galaxy Note Phones
Try performing a wipe cache partition.
Power off device.
While the device is off, hold down the power button and the volume up button simultaneously. When you feel a vibration, let go of the buttons. You will now be in the bootloader, using volume up and down for scrolling, power button for OK, scroll down to Wipe cache partition, press OK, scroll to yes, OK.
Reboot now, OK.

This should work
vader7071
Constellation
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Galaxy Note Phones

I'll try that now, thank you.

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vader7071
Constellation
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Galaxy Note Phones

This seems to have solved the issue thank you