Original topic:

S23 ultra network issues

(Topic created: Wednesday)
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saqibsyd
Constellation
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Galaxy S23

I have a s23 ultra and been having network connection issues. I had a mint Sim and changed it to AT&T but still hardly get any signals on both the networks. I've tried everything and the only option left is to get another phone. 

Although I bought my phone from UAE, it's been working for more than a year and the issue just started last month. 

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Mujibar
Honored Contributor
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Galaxy S23
The biggest problem with using international models in the US is cellular band compatibility. If the network connectivity problem only started recently, it may be due to a hardware (i.e., antenna) issue. Have you performed a diagnostic? You can do it right on your phone under Device Care, or via the Support tab of the Members app (tap the "get started" button).
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S23

Hey @saqibsyd and welcome to the Community! I see that you are having issues with your international device. In order to get proper support you would need to connect with Samsung Support for the country your device is registered in. I have provided the link below so that you are able to locate the resources needed. Thank you for visiting. https://www.samsung.com/visitcountry/




Be sure to click " โœ“ Accept as Solution" when you find an answer that works for you.


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