s pen errors galaxy note 10

[Missy254]

I have the Samsung galaxy note 10, currently receiving multiple notifications of the s-pen being disconnected when it's not. Anyone have this issue as well? And how  to fi it?

[MLMBoise · Accepted solution]

I had the Note10 at one point. The only time I had issues was when I used a magnetic case.
Good luck

[SamsungRob]

Hi Missy254,

Welcome to Community. I am sorry to learn you are experiencing disconnection issues with your S-Pen and your Galaxy Note 10. First are you noticing this occurring regardless of how close the S-Pen is to your device? Is the battery fully charged? 

If your Samsung phone or tablet is not responding to the S Pen, it could be because the pen is too far away from your device. It's also possible that a low battery or another factor is interfering with the S Pen's signal. To be provided with some troubleshooting steps that will hopefully prove useful in correcting the problem,

please follow this link, S-Pen Troubleshooting.

For additional troubleshooting, you can refer to our Air Command Guide .  If your S Pen still does not work with the device, it may require a replacement or service. You can visit our website to purchase a replacement, view Samsung walk-in service center locations, or schedule a repair online.

I hope this helps.