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userdQqpWU8PFn
Constellation

Android auto Not Working

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So I got my new S10plus. Went to my car and my Android auto will not work. Keeps telling me to put my car in park. Mind you this is my third phone on this same car with same headunit(pioneer 4200nex) the past 2 have worked fine. I plugged My S9+ in and it still works fine soooo whats up?

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Android auto

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Give these steps a try:

 

1. Turn off the ignition. 
 
2. Exit vehicle, close all the doors, DO NOT Disturb the vehicle for at least 4 minutes. 
 
3. While waiting for step #2 to complete, uninstall Android Auto app on the customer's phone. 
 
4. In the customer's phone, select Settings> Connections> Bluetooth> Advanced Settings [3 dots in the upper right-hand corner]> Phone ringtone sync> Toggle to OFF 
 
5. Enter the vehicle and turn the ignition on. 
 
6. "Forget" Android Auto capable devices from the Radio: 
     6.1 Select Home Screen 
     6.2 Select "Settings" 
     6.3 Ensure the "Systems" tab is selected in the upper left 
     6.4 Select "Phones" 
     6.5 Locate all Android Auto devices in the list 
     6.6 For each device, select Edit (Pencil symbol) on the far right of device/phone name 
     6.7 Tap "Forget Device" 
     Note: After completing step 6.7, pair the device and Bluetooth calling will be fully operational. 
 
7. Reinstall Android Auto. 
 
8. Connect phone by USB and approve Android Auto permissions.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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53 REPLIES 53
kbcatc
Constellation

Re: Android auto

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I can't even get the app to open - it crashes the minute I open it. Also annoyed Samsung took away the swipe to call feature from messages. Considering going back to my Note 8 if they don't fix the Android Auto app.
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userAvCYWziOQ1
Asteroid

Re: Android auto

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Mine opens, and looks like it's working-  music works, it shows text message, press > to play message and you get  ****  ongoing dots... you have to say okay google -  read my message...so annoying-  I mean it is a sub-par app anyways-  coming from Ford Sync to this antiquated mess, and now it doesn't even work completely.    Come on!!  Like the OP said  $1000 phone and $25,000 car... it should work

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user49NeieRnWb
Constellation

Re: Android auto

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I'm having the same problem

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Red Giant

Re: Android auto

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have you contact google or car manufacturer for this?

what is the android auto app version?

what is the phone software build number from the settings > about phone > software information?

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userOI9LJk33mq
Constellation

Re: Android auto

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Same problem help!!!!!!!
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usereXMKJ8zdSt
Astronaut

Re: Android auto

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Same problem- won't read text messages

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userDghkCwBfjX
Constellation

Re: Android auto

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Same here message telephone is not responding miss my iPhone all ready 

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userHsE13WbMK1
Constellation

Re: Android auto

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android auto doesn't work on my Samsung Galaxy S10 Plus. I just upgraded from the S9 Plus which it did and still does work fine on, but the S10 plus when plugged into my F150 with Sync 3 says "inserted usb device is not responding". also android auto hangs just trying to start on the S10 and I usually have to force stop it. I have tried uninstalling it and reinstalling but doesn't change anything. I have also notice the android auto app isn't formatted correctly for the camera cut out on the s10

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userHsE13WbMK1
Constellation

Re: Android auto

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It has been 3 months now and Samsung / Google have not fixed this. Android auto still doesn't work. This is so frustrating. Will anyone ever even respond to this or acknowledge that the issue exists?? We really need. Solution to this problem, so many people are affect by it. If I switch back to my galaxy S9 Plus it works on that device. Very poor service for what I paid for the S10 Plus!

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